NAPA Auto Parts - Paramount Parts Inc.

Bought a $200 battery and received $5 off with my AMA discount, I thought the AMA discount was 10% which would be $20 so I questioned the employee. He got very defensive and said the discount amount depends on the item you buy. Showed him the website price which he then tried to tell me that price already has the discount included. I hope the store manager reads this and can provide clarification on what the AMA discount actually is

Great service and knowledgeable staff and even better had the part I needed in stock to fix my blower motor. Thanks for the help guys

Would not return a part for refund or credit after correct sizing was assured and even compared with the old part. Bought numerous parts in the past but can't imagine buying any parts here in the future if there is a chance they won't fit. Also employee was dismissive about services offered by Napa online adding to confusion. It's too bad, have had good service from this local business. But will either be OEM or online from now on.

Thanks to Justin M. For the great service and being super helpful and patient!! Absolutely a life saver. Really appreciated!

Thanks to the front staff girls who helped but I'm giving a one star for the managers not calling me back about the unwanted and the extreme uncomfortability I had with the man assisting me find a fuse for my vehicle. I did not want to hear about "girls like bigger sizes" and the akward hip thrusts as I was bending down. Would not return and would not recommend letting your back of house help with sales.

Called down thismorning looking for a part not very helpful at the counter over the phone ended up cutting the guy short and going elsewhere because the guy I spoke to dident seem like he wanted to help terrible service I have more questions now then I did before I called no knowledge and was not interested in getting me the answers or ordering the part. Ordered on Amazon, shop local theu say haaaaa

Best part supplier in fort McMurray if something not in stock they order for you and you get next day in the morning I am truck woner operator from two years I get parts best low prices from other places I love this place!

I own an auto repair business in Edmonton and had a customer who was having issue with their battery at a site about 2.5 hours away from Ft. Mac and 4 hours away from us in Edmonton. With the help of Paramount Parts we made arrangements to have a replacement sent as close to the site as possible to a willing 3rd party so that our customer could pick up and reduce their down time. Brad and the team went above and beyond by being creative and finding solutions for us and our customer. When the temperatures are this low for this long you really need solution orientated support. Thank you for being there when we needed it!

Awesome counter staff, Jeff was very kind and patient with me when I walked in looking for a battery. Didn't wait very long at all. I certainly won't be going back to Canadian Tire for a battery next time.

Amazing store, friendly staff and go above & beyond to get you what you need!

Directions to NAPA Auto Parts - Paramount Parts Inc. with public transportation

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