Mr. Rooter Plumbing of Youngstown

Ryan and Sean were both extremely knowledgeable, friendly, and professional. Diagnosed and located the problem quickly, and promptly worked to eliminate the issue using the Hydro-Jet system. A somewhat expensive procedure but I will explain. I used this company over a year ago to unclog the same floor drain using the regular snake type machine. At that time it was explained to me that this drain pipe was extremely clogged with debris, and this method would only create a small opening through it and would eventually block up again. They suggested at that time to Hydro-Jet the line but I didn't have the extra money. Well, they were absolutely correct and the line began to slowly back up once again. I scheduled an appointment for the next day and the issue was resolved. Ryan explained that the kitchen line connected to this floor drain line and that after years and years of use, that was the culprit. The amount of debris that was unblocked using this system was incredible, (not to mention disgusting). Ryan and Sean were pros and had the job done in no time. This company was up front with me a year ago and absolutely correct in there assessment. At no time did I feel pressured into something I could not afford. Time will tell just how good the Hydro-Jet worked on cleaning these lines out. But for now, the drains are working just like they were designed to. Thank you Ryan and Sean, and thank you Mr. Rooter.
8 years ago (01-06-2017)

When I called, I was expecting a 3 to 6 hour wait . Boy was I surprised when they called and said he was on his way. John was very courteous, professional and knowledgeable. He explained everything to me, including different price options and costs. I am so happy with what he recommended. I would use their service again should the need arise. Thanks Mr. Rooter!!
8 years ago (19-05-2017)

We had a nagging kitchen sink clog off and on. After many drano attempts we got sick of it. Tre was sent to us and he did an awesome job. Fixed our problem right away!
8 years ago (01-09-2017)

I was most appreciative that my call for a leaking hot water tank was answered so quickly. The company sent me photos of the men to expect and the time they would arrive. My whole house water system is attached to the water tank, and it was a big job. The guys did a great job, checked to ensure all was working properly and left a clean workspace. They were courteous and professional. Thanks guys!
9 years ago (21-10-2016)

John R. and the other guy helping did a great job! They were both very polite and professional. It helped take a little of the sting out of the EXTREMELY INFLATED price. I guess we paid for not only the exceptional service, but the name too. Thanks guys for a job well done!!
9 years ago (26-10-2016)