Moody Plumbing

I was out of town but asked Moody Plumbing come out to repair a leaky 2" PVC union on my pool pump recirculation system. They could not figure out how to replace it. So they cut the union out and temporarily installed a rubber sleeve secured by band clamps as a "patch". They then proceeded to charge us $595.00 on the spot! My wife was home and knows nothing about plumbing so she paid them. When I got home and saw what they did and what they charged I was furious. After leaving a message about wanting to discuss they quality of the work and the charges, they called me back on a Monday. The office person said Mr. Moody authorized only invoicing me $150.00. I was ok with that and told her to tell Moody I appreciated it. Then Moody simply refunded $150. Not what I was told and there was NO misinterpretation on my part. When we followed up, they denied saying the total invoice would be $150, but instead said they would refund $150. So, now I have paid $450 for a botched plumbing job that still needs properly repaired and when they said they would make it right they reneged. Folks, I am not a stranger to plumbing and frankly I could have done what they did for $20 and 30-45 mins of my time. Yep that pic I posted originally cost me $595 and was reduced to $450. Shameful. Buyer Beware with this outfit! You now know the facts of my experience. If you need a plumber... look elsewhere.. you will be glad you did. David S.
7 years ago (07-08-2017)

We were preparing for a Memorial Day Picnic. There were 35 people coming to our house. The sink in the kitchen backed up and black water started filling the sink. I called Jeff and within 20 minutes he was at our home. The issue was resolved and we were both able to enjoy the rest of our holiday weekend. I can't thank Jeff and Moody Plumbing enough for their quick response, on a holiday.
10 years ago (21-07-2015)

Jeff, Cindy, Debbie and the rest of Moody Plumbing have been a pleasure to work with! They are always quick to respond and truly know what they're doing. The FREE estimates are definitely a plus!!
12 years ago (27-03-2013)