Milton District Hospital

Terrible unfriendly, unhelpful, obnoxious and unprofessional staff; wait time exceeds what is normal. My son broke his wrist snowboarding at Glen Eden. The general admission staff at the Milton Hospital was reasonable. BUT once we were moved to the first waiting area the Blue Room the staff was unattentive and unhelpful, they didn't offer anything to make my son feel more comfortable and deal with his pain. I had to ask for ice, and the nurse or whomever got it for us, seemed bothered to do it. After that we waited 2 hours to get an x-ray....had I not stood up and said something I wonder if it would have been longer + we still hadn't spoken to a doctor of any kind. After the X-ray we were moved to another waiting room the Blue Room. Nobody spoke to us there or checked in with us, no doctor /no staff /nobody!!! I fell asleep and after another 2 hours woke up and my son said he felt better and his wrist wasn't hurting that bad anymore so we left. The staff was surprised that we were leaving and at that point decided it was time to communicate with us, what a joke!!! "Oh your leaving sir???" they blurted out. "Yes" I replied. "This is ridiculous, we've sat here for over two hours and nobody has as much as even asked us how we're doing!" So later on that night my wife gets a call from the doctor around 3 a.m. explaining that my son's wrist was indeed broken and he would require a cast! This is the worst experience by far I've ever had at a hospital and I live in Toronto, that tells you something..... Milton District Hospital is a terrible terrible place avoid it if you can!!!! UPDATE : On top of the stress and neglect that we experienced at the Milton Hospital they had the nerve to call Children's Aid Society and report me! Unbelievable! Degenerates! UPDATE 2: My son is healing well with a cast now. The Children's Aid Society called us and obviously thought it was ridiculous and never called back.
7 years ago (03-02-2018)

Jordyn is the best nurse ever so caring and empathetic. She deserves a gold medal award. I had appendicitis and it was removed here transferred from ER into a recovery unit. The hospital staff our outstanding. The place is so clean as it's so new. I just hope this hospital continues to stay as great as it is now
7 years ago (10-03-2018)

The staff at Milton District helped us welcome our first child into the world last week and where nothing but helpful. Big kudos go to the nurses (Emma, Nancy, Mary, Nicole; everyone!) in the maternity ward. They were helpful, knowledgeable, genuinely caring and available at a moment' notice. 5/5; would have a baby here again!
7 years ago (08-02-2018)

Great experience in the new emergency department. Although the wait time was so long, I received an excellent care from the nurse and the physician. I have also received a discharge follow up phone call from the hospital to make sure that I am doing ok.
7 years ago (24-01-2018)

Had excruciating tooth pain for 9 hours straight. Finally decided to go the hospital. Waited over 3 hours and no one even came to check on me. I asked 4 seperate nurses for help and was told they would see what they could do and no one ever came. I am a quiet introvert and found myself crying loudly and felt delirious because of the pain. It was also very quiet, not many people ahead of me. I realize there are those with cardiac issues or kids, by all means get to them first. But at least offer patients in extreme pain some relief. I ended up going to my doctor instead who helped me immediately, but not before the lady at the front desk gave me attitude after I once again asked for help and would have to go if I couldn't get relief.
7 years ago (25-11-2017)