Milano Pizzeria

Sometimes, you're good and sometimes you're lucky. Lucky was the case for us in finding this restaurant. My order, 1 large pizza, 3 toppings with extra sauce, was ready in about 20 minutes. Staff are friendly and busy with lots of orders in this very popular local eatery. Quality was outstanding and the price was right too. Definitely will return and highly recommended.
8 years ago (02-02-2018)

Excellent service and delicious food. We had a very small issue with our order. When I called we were more than compensated. They offered to fix it right away but we opted for it in our next order. Recommend the pizza.....yummy!
8 years ago (31-12-2017)

Down home feeling.. Good service and friendly environment.. Buy a pizza and make a friend- it's that simple.
8 years ago (21-10-2017)

Somehow I got 2 pizzas some fried curds and 1 piece of fried chicken and it cost 85$? Pizza was so overloaded it was very wet when we got it and almost inedible. Kids couldn't eat it. Toppings were good quality but it was just too much, everything fell apart and it was artery cloggingly heavy. Like pizza you would find at a state fair in Delaware. For some reason they gave us extra vinegar packets(?) and a ton of forks and dip but no napkins for our wet soggy pizza.
8 years ago (04-10-2017)

I was supposed to send my complaint earlier but due to major problems with my permanent disabilities from Smith Falls I was rushed back home to Newmarket. I live on a disability pension due to having Lupus so this wassail that more irritating a disgusting. On June 22, 2017 I made an online order with Milano Pizza 14 Main Street East Smith Falls for a Pizza to be delivered to Rogers Motel 178 Lombard Street Room 16 Smith Falls Ontario. When This order was delivered later than I had expected when we received the order we were just on our way out to look at a disability home with our Realtor. Firstly the order was written up completely wrong my receipt showed several items I never ordered scratched out and replaced in writing my items actually ordered. The entire order changed was $72.62. The problems were as follows: 1. The pizza was soggy in fact the bottom crust was so wet and soggy it leaked through the bottom of the pizza box ultimately falling out of the bottom of the box. 2. The pizza was not cooked long enough for this to happen. 3. It looked like someone stepped on my pizza as the toppings were completely stuck to the top of the box. 4. The potato wedges were cold and soggy. 5. The breaded pickles were cold, soggy and the lid of the dip came off in the box soaking all of the pickles with sauce. 6. The cheese curds were cold and hard as a rock. Ultimately they were gross. 7. I added a tip at time of order yet the driver told me tip was not included so when I made my payment through debit I added a $7,00 tip. It wasn't until later I discovered when looking at my bill I did in fact added a tip at time of order so I gave this guy $7.00 too much. Based on the quality of this order I should have not given any tip. I decided to complain because no one should get such a poor quality of order especially for over $70.00!
8 years ago (27-06-2017)