Midwest Dental Eagan

I had a filling done about a year ago. It never felt right so I went in to get it redone by another dentist. He had to redo the simple filling 3 times! After an hour of laying there my anesthetic was wearing off and I told him I was in pain. He did not give me anymore lidocaine, just told me "the lidocane is wearing off because of how many times i had to redo it". At the end, he told me it was finally right and rushed me out of the office because it was the end of the day and he had a chiropractor appointment to get to. He didn't even ask me if it felt right or if i thought it needed to be adjusted. Nonetheless, I won't be going back.
1 7 years ago (13-07-2017)

I have gone to this office for years, but it's nothing like it was. It was a dental practice, and it's now a dental business. Constant turn over and you feel like a number.
1 7 years ago (06-08-2017)

Not a good experience this time, I went there for routine dental check-up(x-rays, bitewings etc.), I did check with them 2-3 times before going to hospital whether they are participating in-network or not for Metlife. Their office staff confirmed that they are in-network for metlife regardless of the Doctor I see so I got the x-rays done there. To my surprise, metlife processed the claim in out of network mode and charged me.Metlife customer support strongly saying they are not in-network, you guys should have told me these things when I called for appointment.
1 7 years ago (16-08-2017)

Very friendly and knowledgeable staff! I had a cavity filled there and they were very fast and pain free! I would definitely recommend this dentist to others!
5 8 years ago (26-05-2017)

Can be a bit aggressive in treatment and recommending pricey procedures. I chose this dental clinic after doing some research and reading reviews here on Google. I should have taken my experience making an appointment as an omen. The lady on the phone was nice and courteous, but due to her not really understanding basic things I was saying to her (I work in the healthcare field myself, so I know the lingo and was trying to communicate that way, but nope), it took about 20 minutes to schedule a simply intake appointment. When I arrived for the appointment, again, the staff was friendly and courteous, and the office is clean, tidy, and welcoming. The exam was not overly gentle, and that was after the hygienist had to wait for the tools to do it. As a result, it took almost an hour for a basic exam and by that time I didn't have enough time for them to do the cleaning. On top of that, they recommended a couple fairly pricey procedures. I got a second opinion from my old dentist (who works in Roseville, and I will be staying with her going forward, worth the drive) and she said it wasn't necessary at this point.
2 8 years ago (27-03-2017)