Microtel Inn & Suites by Wyndham Olean/Allegany

The location was perfectly fine, although we almost turned into the exit - slightly clearer signage might be helpful. The room was clean and well-maintained, with a comfortable reading nook, reasonably comfortable beds, and plenty of pillows. The shower had good pressure, which was a godsend. The TV signal kept fritzing out, but that could be a provider issue. The staff was friendly, but we had to remind them about our rollaway. I'd go again.
8 years ago (24-11-2017)

I had stayed here once before in the spring. My stay was fine at that time, however I just stayed in July and had a poor experience. I got in our room and the first thing I saw when I pull back the sheets or long hairs in my bed. Next I turned on the TV specifically to watch HBO, and the HBO channels did not work. I called the front desk to report the problem and see if they could help me with the situation. The person was absolutely no help and in fact told me he really didn't know anything about it and gave me no possible solutions nor offered to discount anything for the room. Next I went to the bathroom to grab a tissue only to notice that the tissues in the wall were empty. Finally The second day that we stayed we came back to the hotel to find the room set up again. Except I was surprised to see that instead of replenishing the shampoo that was empty and was repositioned on the sink ( instead of throwing it away and giving us a new one ). In which case we had to go down to the front desk and ask for more shampoo in order to be able to shower. I then got home to find an additional days charge on my bank account. I decided to call the manager and explain my displeasure with the whole experience. I spoke with her and she gave me a reason why the charge was there which is understandable. She then told me about problems with their HBO which I now understand. It just would've been appreciated if those things would've been offered and explained during my stay. I am aware that Microtel is not the Ritz Carlton, but service is service, and there's is terrible. We will not be staying there again.
8 years ago (19-07-2017)

Stayed here for a weekend and it was not only super clean, it smelled very clean as well. Room was really nice and the beds were super comfortable. Staff were very friendly as well. Would definitely stay here again!
8 years ago (18-09-2017)

The room was much nicer than I expected. Staff was great. Only complaint would be that there be a hot breakfast (eggs and such) included in the breakfast.
8 years ago (07-10-2017)

Great hotel for a short nights stay. Rooms are cozy but perfect for a night or two. They have rooms with a single queen bed or two queen beds. Rooms were clean and everything worked properly. Parking is a little light but a lot is provided a short walk away (only 15 seconds or so but it is not directly next to the hotel). I would stay again!
8 years ago (23-05-2017)