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Reviews, get directions and information for Michael Hill Sunridge Mall

"In 1979, Sir Michael Hill and his wife Christine opened their first jewellery store with a simple yet groundbreaking vision: to make fine jewellery accessible to everybody. 40 years later, Michael Hill has more than 300 stores in three countries. We remain committed to creating quality jewellery for our customers to cherish for a lifetime. From 1979 til now and into our future, one constant underpins all that we do: we're for love."
Address: Shop 263 Sunridge Mall 36th Street, Calgary, AB T1Y 5T4, Canada
Phone: (403) 285-3600
State: Alberta
County: Division No. 6
City: Calgary
Zip Code: T1Y 5T4


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
We just wanted to get an idea of how much it would cost to get new wedding bands for us. Melinda attended to us and gave a great deal and breakdown of all the numbers. They have a sale going on currently so the prices and payment plan was better than I thought. Nice experience overall
Did a lot of shopping as its a festive season and there is huge sale on a lot of good items. But, what was outstanding at MHJ was the customer service and that warming and welcoming attitude is what one always receives there. Specially, at this time of year there was higher volume of staff present at the store and each and every person was super nice and welcoming. Sue in the photo, helped me find what I liked and suited me best. I can't forget her impression of giving smiling gesture and smart suggestions. They showed items without me having to wait, gave extra discount and also offered to clean all my rings bought from MHJ and also those which were bought from different stores, in fact they complimented me on the rings which were bought from a different store and were gifted by my husband years ago. That shows genuine care that they have, which makes their customers be pleased with them and causes them to continue to come back to them. Kudos MHJ! Continue to keep that heart winning attitude towards your customers!!
Tanjeet was awesome! Helped us out, didn't spend time showing us things that we did not want to see. Would recommend!
I honestly believe that this Michael Hill location is the best one in the city. As others have mentioned below, Selena is a sweetheart and works hard to make her customers happy. The other young woman who works here is also very kind and offers prompt and straightforward service. I docked a star due to a male staff member who wasn't helping me at the time helping another couple with his mask pulled down to his chin during a recent visit. With these present uncertain times, we can't help but be a little more mindful right? The two women who helped me were always following protocol though and made me feel very safe and comfortable.
I ADVISE EVERYONE TO STAY AWAY! Please do not waste your money with this company! It is crucial to be educated on the quality of diamond you are buying. They sell extremely low quality diamonds for an exceptionally high price. It is best to do some research prior to shopping for a diamond. If you ask for the diamond specs and compare on the quality spectrum, you'd be surprised! I have had numerous headaches dealing with Michael Hill, SAVE YOURSELF THE TROUBLE!
Purchased a necklace extension from this location a month ago and the clasp failed. The first person I talked with couldn't be bothered to help, told me to go next door, because I hadn't purchased the service plan and it would be quicker. So I walked over to another staff member and they were great, in under 5 min she had it fixed and I was out the door.
Selena is such a doll. I recommend going too her for all your jewelry needs. Very accommodating and sweet lady! Thank you for helping me pick the perfect gifts for my mom!
We have spent thousands of dollars over the years at Michael Hill. Never had an issue before. Yesterday was the worst customer service experience we have ever received. The sales person we were dealing with called me a liar about the cost of an item I had purchased in the past.. she would not pull up our sales history to verify. Long story short, will never support their business in the future.
The salesman was attentive, however a bit pushy. Seemed like he was trying to get us a good deal but we discovered he was lying. He said the earrings we really wanted weren't on sale and that we could use a coupon to bring down the price $50. Once we left the store were looked online and found that the earrings we wanted were actually on clearance and that the deal we were offered was actually $100 more than we would pay online. Please check online prices before falling for a 'good deal' from this location.
The Service was excellent! Sarah was able help me find the perfect necklace, provided many options regarding the extra pcp and financing options. Overall she did a great job, I am so very pleased with my purchase and will definitely be back to shop there..
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