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Michael Hill

  1. Pickering
  2. Kingston Jewelry Store
  3. Sainte-Rose Jewelry Store

Reviews, get directions and information for Michael Hill

"In 1979, Sir Michael Hill and his wife Christine opened their first jewellery store with a simple yet groundbreaking vision: to make fine jewellery accessible to everybody. 40 years later, Michael Hill has more than 300 stores in three countries. We remain committed to creating quality jewellery for our customers to cherish for a lifetime. From 1979 til now and into our future, one constant underpins all that we do: we're for love."
Address: Shop 174 Pickering Town Centre, 1355 Kingston Rd, Pickering, ON L1V 1B8, Canada
Phone: (905) 837-9000
State: Ontario
County: Durham Regional Municipality
City: Pickering
Zip Code: L1V 1B8


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 9:30 AM – 6:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews
Exceptional customer experience when coming to this location to get an engagement ring for my fiancee. I came here and I was impressed by both the quality of the products but especially by the high regard to customer service. I was helped by Betty at this location who went above and beyond to make me feel comfortable. I was totally new to jewellery shopping, and she patiently taught me the ABC's of diamonds and ring designs. She also understood my unique cultural background and gave me reassurance and positive advice. Never for one second was I pressured to buy anything at the store. Betty has such an impressive level of emotional intelligence and strong understanding of the products that are available. She made me feel comfortable and valued as a customer, THANK YOU! I will come back here again!
My family and I are long time customers of Michael Hill, and have been shopping at the company for several years. My mom went in to get a ring sized she recently purchased for Christmas and received horrible customer service at the Pickering location. There was bad attitude, eye rolling, and all around bad customer service. To get disrespected by employees who are suppose to represent the company, and make us feel welcomed and helped, is such a disappointment. I thought Michael hill is a company that valued respect, kindness, embraced diversity, but clearly they do not. I will never be shopping at the Pickering location ever again, and I think it’s time I find another company to shop at. The manager at the Pickering location should really address their employees on how to respect and treat others.
This isn't so much about this location, as it is about the company policies, training and consistency. So they have a sale on pendant & necklaces, but they didn't have the piece that I wanted at Pickering. It was at Scarborough though, whom I asked if they would do a store transfer to Pickering? Note that I was told by the Oshawa Store that I could do intra-store transfers with no mention of a minimum but when I asked Scarborough the answer was a no, the purchase had to be a minimum of $100. Now the lady at Pickering is going "to see" if they can and talk to the Manager which is nice but. My point is this: I am continually reminded at just how poor retailers are getting with customer service - the employees are constrained by corp policies, resulting in lost sales. Thankfully the sales lady at Pickering went the extra mile and had the piece shipped intra-store and to her, I say "THANK YOU!!".
Syeda was a pleasure to work with. Her customer service was absolutely amazing. In love with the ring I got for my fiancé!!
My experience at Michael Hill was nothing short of Amazing. Olivia & Sonja were both super helpful. They made me feel really comfortable the moment I walked inside the store. I have never had such a fun yet professional experience from a jewelry store before. The whole energy inside the store was so positive and their prices were amazing! I was expecting high prices because of how beautiful the store looks but i was amazed at the different ranges of prices they had. I wont be going to any other jewelry store other than Michael Hill! Give the team inside this store a promotion! Thank you Olivia, Sonja and the rest of the team! Cant wait to shop here again.
Shelly & Angie took great care & resolved all my issues I had with Markville Michael Hill location, funny & straight forward people. Attitude was amazing I would prefer to drive there from Scarborough anytime.
Very friendly and helpful staff. Absolutely went above and beyond to make myself and my fiancée feel comfortable, and shared options that were surprisingly desirable for me, who had no idea what I wanted when I walked in. I definitely recommend this location.
I don’t wear a lot of jewelry but the one piece that I do, I purchased from here. Both experiences have been absolutely amazing! Both times I felt completely at ease, never once pressured, have received excellent prices and have left extremely happy! The ladies working here are just good people with amazing customer service skills.
We found what we needed at a reasonable price. And the customer service was very good. Very friendly, knowledgeable staff. We'll go back the next time we need to buy jewelry.
As a very happy customer, I want to express my gratitude to the manager,Olivia at the Pickering Micheal Hill location, who treated us with utmost professionalism,kindness and understanding!! In spite of the strict lock down and curb side pick up,she was able to exchange my two items to the third choice,therefore she made our upcoming 40.Wedding Anniversary so special to us!! Very happy and thankful for her great service!! Catherine
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