Metro Plus Drouin Longueuil

Overall a standard metro experience, the store is not too bad, the staff is nice. The negative is that I have far too often bought minced meat that is grey but they color the top layer red to trick you into thinking it is fresh. I have had chicken that was bought on the day of packaging that is yellow on closer inspection and had a sticky wateriness to it. Again this is fairly standard for Metro and IGA but nonetheless not acceptable therefore the low score.

Bad service. No butcher at the counter. Try to find out the manager. No manager was working. When the butcher was back after 10 minutes, he did not make any apologies. We had a rain check for 4 family packs of kitchen tigh at 99 cents/lb. None was available. The butcher told us to take the 3 packs of 4 tights. We asked for 4 family packs. He refused to prepare the 4 family packs, and told us that we are lucky to the the 3 packs of 4 tights at 99 cents/lb. Hum! Bad customer experience. Bad service. Thank Good, there are other groceries in Longueuil.

This store is very close to the hotel we have been staying at, so during a late night we decided to check it out for snacks and fruit. The photos online were beautiful. While the store is as the photos showed, the quality of the produce was not what it should be. The green grapes were old and picked through, and the Quebec Macintosh apples were not fresh.

I was gonna give this place 1 star. Management is horrible. But the reason/person that deserves all these stars is Emily. She is the light at the end of this dark dark tunnel of a supermarket. I ordered fries and they tasted like they where deep fried in a very clean environment. Which is amazing considering the filthy attitude of the owner. Emily. Thank you for your patience and amazing work ethic. Take these stars!!!! Wear them proud!

This grocery store is a place where they understands very well what customer service is all about. The manager/owner is very reliable and he is a man of his words. The staff is all about making sure you get what you need. I have been looking for this level of service for a while and I'm glad I found it.