Meijer Pharmacy

They have some of the rudest people I have dealt with in quite a while. Several times this year, my wife's doctor has called in refills for meds she needs daily and this pharmacy continues to say they don't have it. Only one technician seems to be capable of getting it sorted out after my wife going weeks without her meds and suffering from a lupus flair. Totally unacceptable! I'd rate them 0 stars but it won't allow me. Save yourself the trouble and headaches and go elsewhere.
7 years ago (23-12-2017)

Always clean and tidy. Helpful workers. I'm always greeted with a smile.
7 years ago (11-01-2018)

Laziness. I'd give no star if I could. They can never manage to apply prescription discount cards or secondary insurance. They cannot call customer if there are issues filling medications or they don't have it ready on time. I always get the surprise and inconvienance when I get there to pick it up. They make you wait days for medication (Even life sustaining medication) refills. I have tried to prevent this with autofill but they never have it ready or in on time either. Waited 4 days to get a rescue inhaler and zyrtec. Each day they had me come back for the medications and told me everyday it would be in the next morning. I don't live in town so this was not a quick drive. Had surgery and had an allergic reaction to my painkiller. First painkiller prescriptions I had needed in 9 years. Doc gave me a new prescription for different medication. Was treated like I was a drug addict trying to pull something even though it was evident I had an operation when I showed them my incision and the hives on my face, and arms from the medication. I don't think I should have to prove my need. I was charged three times more than I knew my copay should be for a medication a couple weeks ago. When I confirmed verbally with them that the medication was a pro air inhaler they said yes. My insurance covers pro air but not Ventolin. I got home to discover I was given Ventolin. They wouldn't let me see the medication at the store for a visual confirmation. When I called doctor to discuss how I had a prescription for the wrong type of inhaler, the office said they wrote it for proair. Hence, Meijer gave me wrong prescription for wrong inhaler. I also got albuterol on same trip. They had the dosage and frequency instructions wrong versus what the doctor wrote on the script. Unfortunately my insurance dictates this is the only pharmacy I can go to unless I go into Toledo. So I'm stuck with the service. I'd like to know why medication isn't kept in stock and service is poor. Some medication must be taken regularly to prevent serious complications. So its imperative they fill in timely manner. They dont seem to understand this.
7 years ago (15-10-2017)

I don't have any problems at the pharmacy
7 years ago (26-12-2017)

Let me start off by saying that I'm very surprised I am the first to review the Adrian Meijer pharmacy. I give it 1 star only because that is as low as this rating system will allow me to go. At sign out time at the ER, the nurse notified me the prescription had ALREADY been sent to the Meijer pharmacy. My poor judgment that I selected Meijer all due to my drivers recommendation. Straight from the Emergency Room then to the pharmacy I went to pick up the antibiotic. I was then informed by the pharmacy staff they did not have the prescription. Called the hospital about it and they sarcastically chuckled, " oh yes, that's Meijer for you" and also told me that a Meijer rep said to give them another 10 mins and it would be filled. Funny thing is the medicine was not even in stock! Now the pharmacy is closed, checked back the next morning at 8:00am. The staff member informs me that they had to order the antibiotic and they would call me when it came in. No call by 6:00pm, called them, and they got it in earlier in the day but neglected to call me. Moral of the story, I wouldn't go back to them ever again, worst experience I have ever had at a pharmacy! And I've had to a few.
9 years ago (09-09-2015)