Awesome store with lots of outdoor supplies and knowledgeable staff members who are quick to help. I enjoy seeing what new and innovative products are coming out each year in the outdoor industry and MEC is definitely a must visit if you’re looking for supplies. They also partner with Parks Canada to sell the yearly passes.
This is my best outdoor equipments and apparels store in Halifax. There are enthusiastically professional staff, wide fitting rooms and multi-options. The store is quite big. I feel like to browse here once a month for monitoring the clearance and sale products here. Furthermore, you don't need to worry about the returning issue since MEC has a unique policy. It's lucky for me to heard of MEC though its name was changed to "Mountain Equipment Company".
Went to buy a Garmin watch. Went to Best Buy first and the staff had zero knowledge and wouldn't even let me try one on. Ashley at MEC not only knew exactly what I was looking for, let me try them on, was extremely patient with me, and her knowledge actually lead me to buying a different watch that I originally wanted. I'm very happy with my purchase and Ashley's customer service! Thank you Ashley!!!
Not impressed. Ordered a couple of items online, to be picked up in the store. About 12 hours later I receive an email from MEC saying an item was not in the store so I couldn't pick it up and they don't know when the item will arrive. I called to cancel that item and get a refund and they said no refund; not until the item eventually arrives in the store will they issue a refund. Don't buy from this company - not honest. Better to go the Trail Shop or elsewhere in Canada.
The reason I am camping right now is because of a great sales person at mec in halifax, Ava! she’s so stunningly beautiful. I don’t know how anyone could shop there—she’s so beautiful. The way she greets you at the door is great. I’ve never felt more welcomed and loved in a space as I did in The MEC Halifax. Truly I will be camping everyday of my life just because of the inspiration she has planted in my heart.
Buyer Beware!! Bought a pair of pants online, and wanted to return them due to poor quality. After work8ng a 12 hour shift, and driving around Halifax for 20 minutes looking for a parking spot finally got into the store. Was promptly told they would only give me a gift card, not a cash refund. That "fact" was not made readily available when I ordered them. So much for the "Rock Solid" guarantee refund. After 25 years of membership, that is the last nickel they will get out of me. At least Atmosphere has easy parking, and refunds, and is where I normally buy outdoor/sports related toys. And will be rrom now on. Would give 0 stars if possible...To top it off, some smiley manager guy who needed a shower badly kept calling me "sir". Was like a weird time warp back to the 1970's...
nice store with good selection. staff is very helpful, the girl working helped me find a great pair of climbing shoes and also helped me make sure they fit properly!
False advertising. They list a product online in their shop. Call to find out about product and they say they won't be ordering until spring. Why would you list an item on your site stating that it's available when in reality you have no plans to sell that item for several months. This should be reported as false advertising. If you sell a product and a customer wants to buy it you order it and that's that. Ridiculous
I joined a hiking group. This is all new to me. I went to MEC to get a proper hiking backpack. I had done my own research and knew what bag I wanted. However, Cliff not only took me to the bag, but made sure all the straps were properly adjusted so I felt comfortable and was ready to take on hiking. I wouldn't have known the proper way to distribute the weight, etc. I felt like I was walking out of the store with a custom fit backpack.The whole crew are so welcoming and professional. I will definitely be back.
Amazing service. The bike sales person was so knowledgeable and passionate about biking that the experience was a lot of fun. The prices are a bit steep but that's because of the really high quality so it's worth it in the end.