McMunn & Yates Building Supplies

Bought a shower kit which they had in Stock at the store. Got home and the door was the wrong size and didn't come with any hardware. Had to order it in. The order was lost for weeks. Finally talked to the Manager and he took the order. Lost again for weeks. Assured me i would receive a call. No call. Once again back to the store to reorder. Finally got the shower door 4 months later. Opened the box to see the glass design was clear and not raindrop as I had ordered even though it said so on the box. Exhausted I'm not taking it back. I'm just going to shop at home hardware from now on. Fine if you're buying items in the store but I would not recommend ordering items in. Just a headache
7 years ago (02-02-2018)

Unorganized and incompetent would be the best way to describe McMunn and Yates. Made a small special order for siding after my initial order came up short. When I went in to pick it up I waited around in 45 mins in the lumber yard while they went to look for it. Told me they would find it and they would deliver it and two days later I found out it was lost and it would be reordered. Had to call in to find out that it would be ordered and take a week. After a week and a half I found out that it was delayed and take another week. Then finally get in to pick it up and they had double charged for the order. Stood around for 25mins while the cashier tried to refund it and was told they couldn't refund the order until the next day. Told the cashier that I would need the refund in cash while I'm at the store. After that the cashier start a flipping out and screaming about how its not her problem and to take it up with someone else. Clearly she felt enabled by management to scream at customers in front of a bunch of a bunch of people. Thanks Mcmunn but I won't spend another dollar at your store.
8 years ago (20-08-2017)

Good selection and good staff. always helped when ordering.
8 years ago (29-03-2017)

Helpful friendly staff...have what you need
8 years ago (23-02-2017)

Always helpful with a great selection.
8 years ago (08-02-2017)