McGeachie's Foam & Upholstery

I bought two mattresses from here a few months ago. The price was good, and the quality of the mattresses was great. The staff was very helpful, especially Julie who answered all of my questions in detail. I think a lot of the bad reviews on google are from when the store was owned by other people, a few years ago. I tried to buy a mattress from them, but they were so unpleasant I walked out. But different, much nicer people are running the store now.
7 years ago (05-01-2018)

Great foam shop. Helpful staff.
8 years ago (16-12-2017)

Made the mistake of buying a $100 pillow at this place. Besides the manufacture tag noting that it was 2 years old, when I went to unwrap it and zipped off the cover to wash it, the 'brand new' foam pillow was filthy and had a big gash in it!! Apparently, a used broken piece of foam with a nice clean cover over it in the hopes no one would notice. I have no idea what the history of the pillow is but it sure as heck wasn't worth even being on the shelf and sold in a store, nonetheless being passed off as a new pillow. Really disappointed and feel really scammed. Wrote to discuss the matter and was told I needed to pay international shipping charges to get them the item that was their responsibility and mistake to fix, then got chastised for emailing instead of calling!! Unbelievable. Especially note-worthy is that aside from the utter lack of professionalism or customer service, none of the expected questions were asked - brand and model of pillow, purchase date, pictures, etc - incredibly suspicious, really made me feel like selling faulty items was intentional practice. I can't remember having such a bad combination of experience buying a product. Reading the reviews here, I can't imagine how this place gets any business. Victoria has several highly rated foam shops that will get my business next time. Never again. Don't waste your time and money here, you'll regret it.
8 years ago (23-02-2017)

Bad form...I bought an offcut of foam for 20$ and they will not refund it in mint condition only days after I discovered it is not good for what I needed it for. The no refund no return policy was not signed as it should be nor disclosed or communicated at the time of sale. READ MY REVIEW before making a purchase here or maybe find a shop with some more flexibility.
8 years ago (11-07-2017)

I just bought a new mattress and not only was the service friendly and very helpful, my new mattress has help me get my best sleep ever! I would recommend everyone to shop here as you can rest assured you made the right choice. Forgot to mention they also had the best prices too. Does it get any better :). Terry Ross
9 years ago (25-10-2016)