McDonald's

So I show up and it's a 24 hour McDonald's with 2 lanes. 1 lane has a car in it, so I pull to the other and wait. We're waiting for a while and finally the one car orders and I assume it's my turn. Nope the car behind it orders and I'm waiting. I notice a guy on foot standing behind the car and they get to him first. So I decide to pull back and pull into that lane. And they take the guys order who ordered on the app who is also on foot. So I order and worst mannerisms for a McDonald's. I imagine there's a more customary way to take an order but that's out the window. No ask if I want a different size and no total cost or no double checking the order. So I pull up the window and I pay and get my food in normal time but my drink was missing ice and 75% full. There was no one behind me so I don't understand the lack of customer service. The food. Fries were double salted which I couldn't finish and the burger was normal. Give them credit there. Because it's late does that mean the decline on service?

Worst McDonald’s I’ve ever been to. How you have the worst attitudes on a normal day and this particular night have all the lights on menu’s on in the drive thru machines on and no one is in there?! At night drive thru seems impossible to get through because no one answers the speakers anyway. Should be shut down or get new hires because what you got is absolute trash! There’s no customer service here! Supposed to be 24/7 but they leave when they want to.

This store is crazy i had a door dash all they do is play arond i would of fired everyone in this place. Or have them straigthen there act cause this mcdonalds is going down like dunkin in onieda square.

We came April 30 at 12:15 am. From the second we pulled up to the drive through the women taking our order was extremely rude. We ordered a 10pc nugget and a medium fry. We get our order and it only has the nuggets. We pull back around and waited a good 15 minutes to have someone come to the microphone and no one ever did. We pulled up to the window waited another five minutes and no one ever came. MIND YOU there was no one else in the drive through and the dining room was closed. We’re both people who have worked in these kinds of places and this is unacceptable we paid for something that we not only didn’t we receive the item we paid for it. Very frustrating

Another Utica McDonald’s to close down. Needs a full restructuring of employees, and retraining. All but 1 self ordering kiosk was open. It takes 20 minutes to get the food, it’s dirty and not clean on the inside, and the workers just don’t care. I was at the cashier waiting to order. When the worker saw me didn’t even come to take my order they looked at me and looked the other way like they didn’t want to. I left and took my business elsewhere.nnIt seems only the McDonald’s in Utica is terrible.nnIf I go to McDonald’s at my hometown it’s quick, clean, and friendly service.