McDonald's

If I could give - 1 star I would…Probably the WORST experience I’ve ever had with a fast food chain. If you can’t speak English you probably can’t read it either on the till you’re trying to operate resulting in 10 minutes of ordering with the wrong items entered. It was so bad that I had to wave the GM over to repeat the order and take over given it was all wrong and had to reenter again on a different register. The level of frustration could be seen and felt by the GM and in no way did they try to right the wrong. STAY CLEAR OF THIS PLACE, if the service is that bad, imagine the cleanliness of the reusable packaging that you’re being given.

We visited Banff yesterday from Vancouver and dined in at this McDonald’s. Honestly, we’ve never had such a great experience at any other location! The serving style was impressive, the sauces and lettuce were evenly and fresh patties & fries, and everything tasted super yummy. A clean, well-managed spot—highly recommend!

The bon bons were not as good as I hoped, but the cookie butter one was nice. The McDonalds in Canada are not as nice as the ones in the US in my opinion, but maybe that’s because of the locations I chose. Still has all the classic items here. Looks nice on the outside but not a lot of seating inside and very bland.

This place is one of the worst McDonald’s in Banff . I place an order for takeaway as you can see in the receipt they give my order for dine in I requested the lady that I oder takeaway she told me pay $0.25 first I paid it she went and put a paper bag in front of me so I have to help my self for takeaway . Fries was very salty and soggy beef patty was absolutely disgusting I bet they forgot to put in grill . Absolutely not coming back to this place if craving for McDonald’s I recommend to go Canmore branch.

Quick and efficient. The presentation is one of a kind and only in Banff have I experience the reusable products. Super busy all the time and opens 24hours.