Mayfair Eye Care

My family were patients of Aaron Hesla's and after our last visit we are not coming back. The practice prioritizes making money and we were not treated well at our last visit. A couple of weeks before my kids' annual exam, I called the office to make sure the appointment was a go, since it was booked a year before. In the days leading up to the appointment, the practice kept calling our home phone which we don't use anymore. When I arrived for the appointment, the receptionist said they marked us as absent since we never answered their calls and then made a show of announcing our arrival. Then she mentioned we had to pay $25 for an optic scan and I just asked the question if we had to do the scan since we've done it the past two years already and can I just get my kids vision checked? Then another production was made about whether the Doctor would allow it or not. I was informed a few minutes later that the doctor is allowing this time only. That's twice that I felt lectured at as a child. Aaron Hesla's exam went ok, though my husband and I noticed he came into the room visibly irritated. Then I got another lecture from him on the importance of the optic scan and I can get the $25 covered by my Health Spending. Then when we were leaving, he mentioned that we need to confirm our appointments and if we can leave our cell numbers we already did. Aaron Hesla and the staff were so busy lecturing us that we left without receiving the prescription eye drops we needed for our son. Instead of calling the clinic for the prescription, we decided not to bother and to just go to FYI doctors.

Love this eye place. Dr Penny is great with eye care, and is really friendly. Been with this place since Dr Penny was at Urban Optique years ago. Have a great glasses selection here at this optometrist. Nice waiting area to sit in. Love the atmosphere this place has to offer here. Reccomend it to anyone who needs to make a choice on which eye optometrist to attend anywhere in the Calgary region. Dr Penny takes great care of your eyes

Dr. A. Hesla has been helping our family for many years. Always very professional, with excellent bedside manners and very helpful. Great not only when working with adults but also kids and teenagers. Mayfair Eye Care is a very supportive and professional team.

Dr Penny and her team were very thorough and helpful. Updated my prescription and made sure my coatings were suitable for lots of computer use. I felt very well taken care of and left with some very cute eyeglasses I love that I would have never picked out myself, but I love!

Excellent customer service! The exam was very thorough and the staff are efficient and fast. A huge difference from my last eye check at Costco.

Mayfair Eye Care is amazing! I had initially received a prescription from a different eye care place and had Mayfair Eye Care order glasses for me based off that prescription, when the first order came in, my prescription was not correct and I was quite upset. Dr. Penny re-checked my eyes and I ended up with a total different prescription. Having never worn glasses in my entire life I am in my 30's, I did not understand anything, but Dr. Penny explained everything to me which made me feel more at ease and grasp a better understanding of my eyes and how my prescription worked. Lori was also amazing when it came to picking out frames. She is open and honest and will tell you straight up if the frames don't suite you and I have great respect for that. Thank you Mayfair Eye Care for the amazing customer service you have provided and for making me feel welcome and at ease. Your knowledge and expertise sure made my first time glasses experience great! I am in love with my new glasses :D

Words cannot express the gratitude and appreciation I have for Dr. Penny, Laura and the team at Mayfair Eye Care. But, I will certainly try! At this time October 25th, 2021 I am currently working full time, I exercise every day, I play my guitar and sing, and I can drive my own vehicle. I can honestly say that before meeting Dr. Penny, these things were not possible. What is more, I have the time and energy I want to be a Dad, and the husband my wife deserves. I personally sustained a concussion in August of 2019. I finally was able to see Dr. Penny for the first time in July of 2020. I’ll never forget our first meeting; I don’t remember what metric or instrument she used, but she clearly showed me that my vision was messed up. “How come,” I asked, “how come no other medical professional found these results?” And I promise you, I saw dozens of doctors, optometrists, physiotherapists and more. Dr. Penny’s response, “I’ve been doing this long enough, I know what to look for.” What is more, Dr. Penny had a therapy program that could fix the problem with my eyes. Honestly, just knowing that something was wrong and that I wasn’t crazy when I told everyone I was seeing double was a milestone, but to know that there was a way to fix it? Glory to the heavens!! The therapy and follow up appointments with Laura and Dr. Penny took a year. This was by no means easy as the therapy would give me headaches and nausea to work through. That’s headaches and nausea on top of the headaches and nausea I was already experiencing. BUT! It was worth it! Oh, my God, it was worth it! I have my life back. I’m tearing up just thinking about it. Thank you Dr. Penny, Laura and your staff. Thank you from the bottom of my heart. Sincerely, Rick Simon

My kids love getting their eyes checked with Dr Penny. They feel so welcome and comfortable at her office. The office has an amazing area for children, coffee and tea for grown ups and a very sleek and airy aesthetic. Having said that, we have never had to spend more than 3 minutes in the waiting room. The glasses fitting staff are super helpful and do a great job assisting to select frames that look great. Both my daughter and I got fabulous frames delivered quickly. The natural light pouring into the office really helps with frame selection. Dr. Penny is experienced, reassuring, and efficient. I highly recommend Mayfair Eye Care.

BEST Experience ever! My son got his first pair of glasses and the whole appointment was great. From the professional staff, to the super clean and beautiful clinic, to the awesome exam with Dr. Hesla, the whole thing was great. Our son loves his new glasses - there were lots to pick from actually and it was hard to choose but the person helping him was great. And a special thank you to Dr Hesla. He was hilarious and so good with my child! The jokes he had were the best! The good news is even after a fun exam, the most important part is that my son's vision is improved and he feels confident at school. Thanks Mayfair Eye Care!

I thoroughly enjoyed my visit to Mayfair Eye Care last week. I hadn’t been for an eye exam in a couple years, called on a Monday at 9, got an appointment at the clinic for 920 the same day. Dr Penny was very thorough and took the time to show me the results of the test, even an exciting picture of my eye! I enjoyed myself so much I grabbed glasses and contacts while I was there. The glasses were done within the week, which made me happy. Thank you for the excellent service the team at Mayfair Eye Clinic provided me, I will definitely be back!