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Massage Envy - Rochester

  1. Olmsted County
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Reviews, get directions and information for Massage Envy - Rochester

Massage Envy - Rochester

About

At Massage Envy, the choice is yours. You can select the type of massage that best fits your needs for one affordable rate.

Story

Your nearby Rochester Massage Envy Spa can help you relieve stress on your schedule. With convenient locations, late night and weekend hours, and affordable membership rates, it's never been easier to find balance.



"Massage Envy provides massage, skin care and total body stretch services which are an integral part of total body wellness. Keep your body working, schedule an appointment today! Each location is an independently owned and operated franchise."
Address: 2550 S Broadway, Rochester, MN 55904, USA
Phone: (507) 289-3689
moc.yvneegassam@4360cinilc
State: Minnesota
County: Olmsted County
Zip Code: 55904


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Reviews
i had an appointment on saturday, and it was one of the first real massage experiences ive had, started my experience with the best help from the receptionist, very very professional and welcoming and helpful! left feeling rejuvenated and calm! would defiantly go back and recommend!
They did a great job, getting appt was lacking. they ONLY offered 90 min appts $90 I told them I had a $65 GC they weren't really wanting to accept it and do JUST the 65 min. In the end they did, on a different day but certainly didn't make me feel like it was welcomed.
Wow I was looking for a place for a nice massage. But with all these poor reviews I will not be coming to massage envy. I'm surprise your still open. Sounds like very poor customer service and poor management. Maybe ya'll need to work on that!!
Ashlee T. Was amazing. I felt so much better after the massage. They offer a membership which was a Great deal. Highly recommend
Great from start to finish! Zoe at the front desk did an amazing job. Extremely personable and efficient! Ashlee T. Did a great job with massage quality and deep pressure. Would definitely recommend. I did feel a little short changed on my time though which is why I'm leaving 4 stars instead of 5. I was off the table at 57 minutes and I had paid for an additional foot scrub I would have thought that would add additional time rather than taking away from the hour I paid for.
Before I went to this place I asked if the Mayo Discount applied to family members. I was told yes, got the discount the first time. Second time I made a appointment, there was a miss communication and they said yes and no. Third time, I was told yes but at the end of the message they said I would have to pay full price instead of the discount amount. This is THREE times I had to biker about this. Each time they could not bring up my account so I had to create a new one each time. This last time I showed them a email receipt and they where able to bring it up. My name and email where put in wrong. This was the last time I went there and just paid the full amount. The system automatically applied the discount anyways. I would recommend Serenity Contour over this. They might be a bit more pricey but depending on the skill level of the therapist you have room to barter. Ie you can either pay length or quality there. From what I have heard from former employees of this place. The therapists are treated better there and get paid better too. Last thing I want to do is biker about price when I went there to relax and we already agreed on a price before hand.
Did not book appointment because the woman on the phone lied about having available appointments. She did this because they only wanted to book $90 not the $55 introductory. Then, I was informed that you have to pay first so I said no thanks and went over to the Mayo Gym and got myself a massage for $55 the next morning. Worse corporate place with crappy policies about cancellations. No other place I’ve ever been to makes you pay first. They have enough money in the company to compensate employees for their time in these instances. It’s a stupid policy and things happen where people can’t show up. Just reschedule. Not a big deal. Bad company. I don’t recommend.
Friendly staff, comfortable atmosphere. Only downside was high turnover rate, every 2-3 visits was new staff. Ultimately, scheduling regularly with the same staff member was nearly impossible which made me visit less frequently and I was left with many unused sessions upon canceling.
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