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Reviews, get directions and information for Maison André Viger Inc

Maison André Viger Inc
"La Maison André Viger est la seule entreprise à pouvoir vous offrir sous un même toit tous les produits et services nécessaires à la réadaptation ou pour les soins à domicile. Nous sommes en mesure de vous offrir les meilleurs prix sur le marché ainsi que des conseils judicieux pour vous aider à trouver des solutions adaptées à votre réalité.Que ce soit pour un fauteuil roulant sur mesure, une chaise d'escaliers, une baignoire adaptée, des produits de stomie ou d'incontinence ou pour la réparation de votre triporteur, n'hésitez pas à nous contacter, NOUS SOMMES LÀ POUR VOUS!"
Address: 3340 Boulevard Taschereau, Greenfield Park, QC J4V 2H6, Canada
Phone: (450) 465-7560
State: Québec
County: Champlain
City: Longueuil
Zip Code: J4V 2H6


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed


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Reviews
They repaired our stairlift , very good service! Good price ! The repairman was very professional. Thanks
The Good - As soon as I walked in, I was able to find what I needed and the price was $10 less than another establishment I visited. The Not So Good - Three employees were visible to me, one of whom was already helping a client. Though I was able to find the product myself, the other two employees seemed "occupied" at their desks so I sat down to call the person for whom I was buying the product to ensure that I was purchasing the correct brand. After a few moments, I was approached by one of the other employees. Instead of asking if I needed help, I was simply told that they closed at 5PM to which I answered, "Yes, I know. That's 30 minutes from now." I took the opportunity to see what other products they sold before approaching the counter to pay. The older woman who served me was quite unpleasant and abrupt. She promptly advised me that there were no returns and no reimbursements on the product I didn't expect there to be. She was so sour that I asked to verify the contents of the box. Seemingly displeased by my request, she told me that the box was not opened. I pointed out that some of the other brand boxes had been retaped and I didn't want to take a chance. By this point, I was thinking about walking out but I decided not - I did not have time to return to the other establishment. When it came time to pay, she pointed her finger to the cash register at the other end of the counter as if I were a problem. I paid and left. If I shop there again, it will be because I have no choice. It will definitely not be for the client service.
Very poor customer service from the beginning, I haven’t even stepped in the shop and I am already disappointed with their customer service. I called and emailed to install a stairlift, and 4 days later still no response and I had to call again to finally speak to the guy who doesn’t seem very enthusiastic about his job. If you are looking for a fast and reliable answer to your questions, you can forget about this company.
Excellent service for a spare part for my father's wheelchair. Part was shipped from their warehouse the next day and was very happy.
Wonderful staff, Stephanie Dorion was exceptional, met all my husbands' needs, Thank you, from the Kirks
Translated by Google Impossible to put -10 stars staircase chair still on the guarantee several calls no return call and if you are lucky and speak to someone they tell you that they will call you back in the next few minutes they do not service Completely non-existent after-sales I think they only have sellers and installers, no technicians and do not respect the name of Mr André Viger who, to my knowledge, was an accomplished gentleman and athlete. So I called Élévaction from Ascot Corner in Estrie I explain my problem to Mrs. Fournier she tells me a technician will be at your place in 20 minutes a technician was on the road in my region south shore Montreal Mr Grondin the owner of élévaction arrives at my house repairs my chair and takes the time to explain to me how to solve certain codes displayed on the chair I was surprised and delighted with the speed of service and the compassion of this outstanding team for people with reduced mobility 97-year-old lady. So do not waste your time, money and above all energy and frustration with the André Viger house and do business with people of words, polite and above all helpful. Original Impossible de mettre -10 étoiles chaise escalier encore sur la garantie plusieurs appels pas de retour d'appel et si vous êtes chanceux et parler a quelqu'un ils vous disent qu'ils vont vous rappeler dans les prochaines minutes ils ne le font pas service après-vente complètement inexistant je pense qu'ils ont seulement des vendeurs et installateur aucun technicien et ne respecte pas le nom de Mr André Viger qui était à ma connaissance un gentlemen et athlète accompli. J'ai donc appelle Élévaction de Ascot Corner en Estrie j'explique mon problème a Mme Fournier elle me dis un technicien sera chez-vous dans 20 minutes un technicien était sur la route dans ma région rive-sud Montréal Mr Grondin le propriétaire de élévaction arrive chez-moi répare ma chaise et prend le temps de m'expliquer comment résoudre certain codes qui affiche sur la chaise j'ai été surpris et enchanté de la rapidité du service et de la compassion de cette équipe hors-pair pour les personne à mobilité réduite dame de 97 ans . Donc ne perdez pas votre temps argent et surtout énergie et frustration avec la maison André Viger et faites affaire avec des gens de paroles , polis et surtout serviables.
Translated by Google After-sales service and technical service, very little collaboration and follow-up. No call back. Very good items for people requiring these specialized devices. However, sales staff should be better trained. Conflicting attitude for return or exchange with unopened and sealed items. Original Service après-vente et service technique, très peu de collaboration et de suivi. Pas de retour d’appel. Très bons articles pour les personnes nécessitant ces appareils spécialisés. Le personnel vendeur devrait cependant être mieux formé. Attitude conflictuelle pour retour ou échange avec objets non déballés et scellés.
Translated by Google The 09-22-2021 Subject: Xavier Dubois Hello, A word of appreciation for Xavier Dubois with whom we contacted for the purchase of our Atlas 600 stair climber chair, Siena model. It was very pleasant to chat with Xavier: his politeness, his open-mindedness, and the speed in responding to us and giving us satisfaction is more than appreciable. Always polite and friendly despite my multiple requests, hats off, very much appreciated! We wish other customers to meet a Xavier during their visit to Maison André Viger. We wish him a successful career and luck for the future. Thank you for everything, Original Le 22-09-2021 Objet : Xavier Dubois Bonjour, Un mot d’appréciation pour Xavier Dubois avec qui nous avons eu contact pour l’achat de notre chaise monte escalier Atlas 600 modèle Siena. Ce fut très agréable de discuter avec Xavier : sa politesse, son ouverture d’esprit, et la rapidité à nous répondre et à nous donner satisfaction est plus qu’appréciable. Toujours poli et aimable malgré mes multiples demandes, chapeau, très très apprécié! Nous souhaitons à d’autres clients de rencontrer un Xavier lors de leur démarche à la Maison André Viger. Nous lui souhaitons une belle carrière et de la chance pour l’avenir. Merci pour tout,
Translated by Google The employees are courteous and helpful. Unfortunately, I found the owner to be disrespectful and not showing compassion. He was rude, condescending and accusatory towards me following a situation in which an employee had misinformed me of a policy. There is an effective way to talk to customers and present compromises in various situations. It's all in the attitude! Original Les employés sont courtois et serviables. Malheureusement, j'ai trouvé que le propriétaire est irrespectueux et ne démontre pas de compassion. Il a été impolie, condéscendant et accusateur envers moi suite à une situation pendant laquelle une employée m'avait mal informée d'une politique. Il y a une façon efficace de parler aux clients et de présenter des compromis lors de divers situations. Tout est dans l'attitude!
Translated by Google We recently bought a scooter for our father, who is losing his independence. We found exactly the model we needed! After a week, our advisor even called us to check if we were still satisfied with the product. Thank you for your time and what professionalism! Original Nous avons récemment acheté un triporteur pour notre père, qui est en perte d'autonomie. Nous avons trouvé exactement le modèle qu'il nous fallait ! Après une semaine, notre conseiller nous a même appelés pour vérifier si nous étions toujours satisfaits du produit. Merci pour votre temps et quel professionnalisme !
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Directions to Maison André Viger Inc with public transportation


boul. Taschereau et Gladstone 20 meters
177
4
54
77
boul. Taschereau et Georges 70 meters
177
4
54
77
de Verchères et Gladstone 190 meters
15
535
602
de Verchères et Gladstone 220 meters
15
535
602
boul. Churchill et boul. Taschereau 260 meters
1
535

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