Magic Wand Cleaning and Restoration Services

Reviews, get directions and information for Magic Wand Cleaning and Restoration Services

With over 20 years of experience, in the last 17 years in business MAGIC WAND has provided our customers with a 100% service and customer satisfaction guarantee. We are your premier carpet cleaning and flood water restoration experts in Edmonton and Spruce Grove. Whether you need commercial or residential carpet cleaning or flood restoration services we can help. We also provide other complete restoration and renovations services such as home cleaning, drywall, painting, flooring install, asbestos removal, mold testing, thermal imaging and many more.

"Magic Wand Carpet Cleaning & Restoration offers top quality affordable carpet cleaning and restoration services in Spruce Grove, Edmonton and area. Our expert carpet cleaners will arrive on time and restore your carpets using our professional cutting edge cleaning equipment and solutions. Pet smell? No problem, we can get your carpets smelling brand new with just 1 visit. Call us today for a free quote."

Address: 10927 166a St NW, Edmonton, Alberta

Phone: 7809917847

Website

moc.liamg@secivrestepracdnawcigam

State: Alberta

City: Edmonton

Opening Hours

Monday: 8-5
Tuesday: 8-5
Wednesday: 8-5
Thursday: 8-5
Friday: 8-5
Saturday: 8-5

Update Info

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Reviews

They never showed up not once but twice!! They are very hard to reach tried calling several times and got text message only .

If I could give them a zero rating, I would. These guys are frauds. They charged my credit card without my authorization. They said they sent me an invoice, which I never received. Without going into detail, they charged me for a service that I NEVER agreed to even though they said I gave verbal authorization - to which, I didn't. The only reason I knew that they charged me was that I noticed it on my credit card statement. Unfortunately, it was too late for me to get the charges reversed. Just be warned.....this company has the WORST customer service, with absolutely NO integrity. DON'T USE MAGIC WAND SPRUCE GROVE!!!!

Had Magic Wand come in to clean my carpets the other day. I can honestly say I had doubts about some of the pet stains on my carpet, but they were able to get them all out. Magical! Price was good, showed up between time frame specified and the service person was professional and quick. Will use them again for sure.

Lynn was very helpful to arrange carpet & house cleaning for our new house.  We were moving from our of province, and arranged to have realtor let them in  to have our house ready for when we got here.  We were VERY disappointed to see that the carpets had been cleaned without vacuuming first.  The debris, dust and bits of crayon were streamed over top of but still clean according to owner  And the cleaners never showed up.  It took two of us 10 hours to clean the house - not what we had in mind after a 2 days drive with two little kids.  I have read another comment on BBB about out of province customer being very disappointed as well. trend?.  We never got an explanation.  If something had happened that they couldn't make it on the Friday sick?, they could have also rescheduled for the Saturday.  There was zero attempt to make any of this right.  I guess with all services, use caution - but if there is a clean that you really need reliable service for ie move in or out - I would search elsewhere.

I made an appointment for yesterday. No one had contacted me by noon so I called the office.  After finding out there was no record of my appointment, I was given first priority today.  I was given an apology and a discount for me inconvenience.  I'm so pleased with the way they handled this issue.  The Tech Dale was so professional and prompt.  I would recommend Magic Wand.

Lynn at reception is a pleasure to talk too! Very friendly, great prices and excellent service! The tech Dale that arrived was great with my small dog, and very knowledgeable! Highly recommend!

Cleaners didn't show up on the scheduled date. Cleaners were rude and charged us more than quoted AFTER leaving the premises. The cleaning job left a large stain dog vomit still on our carpet. It was a waste of our time and money. We won't be using them again.

Good price, great service. Dale was friendly and arrived on time. Highly recommended!

Good price, great work, arrived on time. I recommend them!

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