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Mackie Group

  1. Markham
  2. Markham Storage

Reviews, get directions and information for Mackie Group

Mackie Group
"Mackie - Moving and Storage Markham offers customized logistics solutions to corporations and individuals worldwide. From a local household goods move to a North American turnkey supply chain solution, Mackie has a proud history of developing long-standing client partnerships."
Address: 4175 14th Ave, Markham, ON L3R 5R5, Canada
Phone: (905) 728-2400
State: Ontario
County: York Regional Municipality
City: Markham
Zip Code: L3R 5R5


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
My delivery was cancelled due to the snow storm which I completely understand. The driver called me and told me they had to cancel due to weather and asked when I would be available next. I told him the next day. He told me someone would be in touch with me to reschedule. I then had to call the next day to find out they were not doing large deliveries until 5 days later. I was left without a stove or fridge for 5 days because they request the old appliances be outside of the home for pickup and I was unable to bring them back in while covered in snow. Then when they delivered my new appliances they did not take my old fridge and told me they would send another truck for it. Another truck never came and I had to call another service to pickup my old fridge as no one was picking up when I called Mackie. If you only do deliveries over 400lbs combined on specific days and bad weather voids one of those days I don't get why they don't call in a crew or offer overtime so the deliveries can continue the next day. Instead they just cancel your delivery and push you to the back of the schedule line.
I was supposed to have my Samsung TV delivered today, but the delivery window passed but nothing. I called and left multiple messages for a call back, and still nothing. What is wrong these companies? EDITED from 1 star: The TV came about an hour later than the time range provided 12-4pm. I still didn't get any update until the delivery guys rang my doorbell.
Took them 3 weeks to deliver a treadmill from the retailer in Toronto to us in Markham. It would have been faster for me to walk to the retailer, pick up the treadmill with a cart, and walk home. I would have gotten exercise too. Then on the delivery date they came late, I had to delay some appointments to accommodate their delivery window and they came late. Judging from the other reviews it looks like this subpar service is normal for them.
They never deliver on time!! NEVER!!!! They called couple days ago and double confirm the deliver time. They told me the deliver window will be between 12 to 4 pm. I WAIT AT HOME for the delivery and NOBODY shows up!!! I call home depot and they told me the delivery got cancelled and I got NO notice about it!! If you cannot deliver on time, you schedule the deliver for what?!??! for fun??? And home depot said "sorry they cancelled the delivery and it is not your fault..." I was like "what are you talking about??? it is of course not my fault!! WAKE UP!!" I would give minus star if I can : SUCH A BAD EXPERIENCE.
Ordered a washer from home depot, and was told it will be delivered Saturday between 10 and 2. At 2:30 it didn't arrive, so I called in and was told there are only 3 more orders before me so just wait and they'll be there in within an hour. A couple of hours later no one shows up, so I called again and was told it will be later at night, so wait until 9pm. I stayed home and they still didn't show up. I called, was told it will be Tuesday. I waited home on Tuesday, they still didn't show up. I gave up and cancelled my order. I'm buying the same washer from another store that doesn't use the Mackie Group for delivery. It's one thing to be running behind, it's another to keep promising delivery windows and then not showing up and giving any notice or explanation of what happened.
Bought a Whirlpool fridge and said delivery will be on Dec 29. No window or timeframe was given...I waited all day and no one shows up and also no one was apparently answering calls that day...called all day today and again no one answers calls at all and everything just goes to their voicemail that says they will get back to you in 2 hours which they don't. Still have no idea what's going on with my order. This place should be shut down permanently!
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