LongHorn Steakhouse

Used a $25. Gift card the waitress took it and never took it off my bill. When I asked her she said oh it wouldn't work there's nothing on it. . I called the number on the card it was fine. Talk to the manager his excuse was oh the machine must not be working. My question was why didn't she let me know and give me my card back. Him oh I don't know. He took both gift card and credit card and supposedly removed the original billing and added the total minus the gift card. I went outside then seen he never gave me back my credit card. He argued he did but then check his back pocket to find it. Oh I'm sorry he said. Well I had 2 charges on my account. Today the lower of them disappeared. And the original is still on there . Funny what a crook Calling corporate to demand answers. Will never go there again. Food wasn't the greatest either under cooked.
7 years ago (30-01-2018)

The customer service was great, the food on the other hand...on a scale of 1-10 about a 4 (about) two of my friends and I went. Didn't care for the appetizer shrimp, one of my friends sent her plate of chili fries back, and my other friend said his lamb chops weren't the best he's had. The Mash potatoes were the only enjoyable thing on the table..
7 years ago (02-03-2018)

The to go wait was very long. And when we got home, the food was so soggy and gross. If I’m going to wait a long time for a to go order, I expect fresh food. Finally, the size of your food compared to your website pictures is completely inaccurate. The chicken tenders are more like the size of chicken nuggets. I definitely won’t be back to this place.
7 years ago (07-01-2018)

Our main course was decent but nothing to brag about. Especially for the time we waited. The bread they served was hard and cold. Service was horrible. Our waitress was very pokey and forgetful. For the first time in my life, i gave a 20% tip and i felt she hardly deserved that. Our family wont be returning.
7 years ago (13-02-2018)

Food was yummy. Staff was very nice. The host even opened the door for my grandma to exit. It was a very pleasant experience! :)
7 years ago (17-01-2018)