Lexus of Calgary

Reviews, get directions and information for Lexus of Calgary

About

Experience V.I.P Service only at Lexus of Calgary.

Lexus of Calgary is an AMVIC Licensed Dealer.

Story

Welcome to Lexus of Calgary. Here at Lexus, our team of professional and knowledgeable Lexus Advisors strive to create the ultimate ownership experience, one customer at a time. Experience the difference with Lexus of Calgary Today!

Our Mission Statement:

"Trust, respect and a genuine desire to provide exceptional customer care are the cornerstones of a great relationship. All of our staff fully understand and are committed to the practice of Kaizen.

The philosophy of Kaizen begins and ends with people, our customers and our staff. It also provides guidelines and direction for leadership, to improve our ability to meet the expectations of our high quality customers and products. Kaizen lives here!"

Check out the Lexus YouTube Channel and Follow us on Twitter!

YouTube Channel: https://www.youtube.com/user/LexusofCalgary

Twitter: @LexusofCalgary

"We have been Calgary's original Lexus dealer for 32 years. Our team is eager to share our knowledge with you and create the ultimate ownership experience.We offer a full lineup of new Lexus vehicles, Lexus Executive Driven Demos and used Lexus Originals new vehicles that were bought and serviced from Lexus of Calgary.Our dealership offers VIP services to any customers purchasing a new Lexus from our store. Experience a new kind of car dealership from Lexus."

Address: 22 Heritage Meadows Road , Calgary T2H 3C1, AB, CA

Phone: (403) 225-3987

moc.yraglacfosuxel@egreicnoc

State: AB

City: Calgary

Zip Code: T2H 3C1

Opening Hours

Monday: 09:00-21:00
Tuesday: 09:00-21:00
Wednesday: 09:00-21:00
Thursday: 09:00-21:00
Friday: 09:00-18:00
Saturday: 09:00-18:00

Update Info

related searches: lexus calgary royal oak, used lexus calgary, lexus alberta, lexus calgary service, lexus rx 350 for sale calgary, lexus of calgary staff, lexus dealership calgary, lexus nx calgary

Similar places near

Calgary BMW 43 miles What a great and beautiful BMW Dealer in Calgary. My first to be there for my X3 main...

Lone Star Mercedes-Benz 48 miles I would like to thank Henry Huynh for helping me purchase my very first vehicle! He w...

Calgary BMW 49 miles Calgary BMW is located on Luxury Lane, Calgary BMW is proud to feature new & pre-owne...

Courtesy Mitsubishi 113 miles Mike Service is always helpful and friendly when we drop off the car. I stopped in t...

Hyatt Infiniti 117 miles Didn't buy the car I came in to look at, but the salesman I dealt with was very good...

Land Rover Calgary 157 miles I really appreciate Hayden for excellent customer service and I strongly recommend t...

Brasso Nissan 165 miles Great experience! The team here is good accommodating, non pushy and transperant. I ...

Straightline KIA 201 miles Parts dept is awesome - best tire pricing for my vehicle , they even guarantee it aga...

Courtesy Chrysler Dodge Jeep Ram 241 miles Rafael and Ashley were beyond fantastic, and exceeded our every needs. They found a v...

Calgary Honda 244 miles Had the pleasure of dealing with Archie, he was very friendly and very knowledgeable....

Precision Hyundai - Sales 244 miles Very happy with the vehicle and the gang down at Precision Hyundai. Elias went over a...

Maclin Ford 276 miles What a great experience in the purchase of my Ford explorer. The sales person Sid had...

International Motor Cars 518 miles It's a good place to buy a car if you want straight forward exchange. Not a typical d...

Hydra-Steer 1 km

Standen's Limited 2 km The absolute best suspension, hitch and driveline shop in Western Canada! I would rec...

The Mustang Shop 2 km General Manager, Glen Chewka not only offered excellent advice but provided both time...

Heritage Auto Pro 2 km

Performance Cycle & Auto 2 km I just had a vehicle inspection done and I am very happy. I believe they become my ne...

Reviews

UPDATE 2: Purchased an extension cord to use the block heater 2 days ago. I had asked specifically if it was working and was assured it was since this was to be my winter vehicle.  When I went to plug it in, sparks flew from the point where the plug attaches to the cord and the plug simply fell off.  It appears to have been attached with tape - it doesn't even appear the wire was frayed - it's a clean break.  It looks like somebody literally taped a cleanly broken connection together.  I can't believe it. ----------------------------------------------------- UPDATE changing from 4.5 stars to 2: First, one of the few requests I made of Lexus before the purchase of the used car was for a windshield chip in the middle of the windshield to be repaired.  When I picked up the car, it did indeed appeared to be repaired. They had volunteered that they could fix it, as I had been concerned that chip could easily turn into a crack as the winter set in.  Sure enough, at the first cold snap, I heard a crack while driving the car....in front of my eyes, the sealed chip had a foot long crack going both left and right from the middle of the windshield directly from the original chip.  In the next 5 minutes as I drove, the crack spread across the entire windshield.  I sent a polite message explaining what happened and asking if this was done in-house or if they used an external service since most external services have a warranty against just this sort of thing.  No, meaningful reply was given as they simply reiterated they had repaired the chip. I would have been better off going to an windshield place and paying 25$ to have the chip fixed properly than now have a completely cracked windshield at the first temperature drop.  2nd, one of the rear lights is out.  It will light up if the brake is pushed, but is otherwise off.  Now this was something I had checked at the dealership, and in fact, had noticed, but then when I asked the salesperson to repeat the test, they pushed the brakes, and I thus thought I imagined the condition.  I was very cursory about this as they assured me all lights were working I specifically asked if they had checked.  3rd, from the moment I first test drove the car, I thought I noticed a bit of a rough ride at highway speeds.  So much so, that I pulled off the highway then wanted to try to get to speed again in an industrial park.  In the park, I couldn't go quite as fast, so it seemed like maybe it was just the rough road on Deerfoot.  The salesperson assured me she could have the alignment checked.  I agreed, and when I picked it up, she assured me the alignment was fine and had been rechecked.  She suggested it may be the fairly "new" tires - I don't know who put these on, I assumed it was Lexus - they aren't new but are in pretty good condition.  It only took my drive home to know something wasn't right.  A very stressful realization. Fortunately, a couple of weeks later, I had winter tires installed. The tech installing them said he had trouble balancing these rims, but he had managed to do it. I had told him about the problems, and he assured me the balance had been way off, and he hoped it might help the problem.  Sure enough, the rumble was fixed. The problem was solved, but it's sad to know that Lexus service department was willing to ignore the problem and allegedly checked the alignment but apparently not the wheel balance. Simple problem - simple fix, but they didn't bother, and if they drove it even once, they surely would have known the problem was there.  On a fourth more trivial note - yet so obvious, the window wipers are completely worn out and leave a streaky mess.  I should have been much more rigorous in my testing, but was relying on the word of what I thought would be a very reputable dealership.  I was wrong - and the AMVIC checklist  they give you is clearly not worth anything - very simple things were missed, and potentially deeper problems ignored.  I still found the sales people pleasant and the experience good, but the service department - buyer beware!!!!

This way by far the best auto experience, both my husband and I have ever had. A lot of it was handled thru email and our Nissan Rogue was delivered quickly on premises. Both Andrew and Mark in the finance department was amazing. They both went above and beyond to make sure everything was approved quickly and took time away from their schedules to help us out. Krista in delivery, also worked hard to get what we asked for. She is very professional, polite and cares about her customers, and is good at her job. Thank you so very much to the Lexus team for making this happen. If anyone is looking to purchase a used/new vehicle, we highly recommend, Andrew, Krista, and Mark. Great job.

Had a great experience at this location. Didn’t feel any pressure to buy a car. Levar was kind and personable right from the first minute we walked in. He treated everyone with courtesy and respect. He even greeted the kids which was great! Malcolm was our sales rep and he did a fantastic job. He was patient, knowledgeable and very informative. A pleasure to work with. Five stars.

Got my new UX - can’t be happier! This car is a gem. Thank you all for wonderful customer service. Jonathan - thank you for your holistic approach to communication with me! Danilo - thank you for taking time to walk me over the car features, your presentation was so clear and concise even I managed to get it haha; Donavan - I really appreciate your professional and efficient approach! Thoroughly enjoying my new car :

We just purchased a pre-owned Lexus from Lexus of Calgary from Kam Ghaly. Kam was very helpful and patient during the process and I felt very comfortable with him. I would highly recommend Kam to anyone looking to purchase a new or pre-owned vehicle. Thank you to Krista for her service as well. This staff in this dealership, like the vehicles the sell, are a cut above.

I was very pleased with my visit to Lexus of Calgary. Claudia Park was a very great help to me and my family. I would 100% recommend her to anyone looking to buy a vehicle.  She offers great service and knowledge about the vehicles and offers her help with a  wonderful smile.  I look forward to doing future business with her and the dealership. 10/10

I had a great experience at Lexus of Calgary thanks to Claudia. She was very knowledgeable and provided me with answers to make an informed decision. Her no-pressure sales approach impressed me the most. Claudia was patient, kind, and attentive, and went above and beyond to ensure that I was getting that fit my needs. I highly recommend Lexus of Calgary and Claudia to anyone looking to purchase a new vehicle, as their exceptional customer service and friendly atmosphere made the car-buying experience a breeze.

I booked my RX 330 2004 for annual service. I arrived 30 minutes earlier than my appointment so we can finish the job in time so I can get back to my day. The service person whom i met first was exceptional courteous. He told me to see any staff here and have coffee on house. The staffs in service area were exceptional and very precise to do the paper work and it was in line of my expectation. It is too nice to get coffee while waiting in wait area. Car was finished in time and cleaned in/out looks like brand new. This is the place, I will always use and recommend all to use their 5 star service.

Only used the service department but my experience was great. Getting a spare key took about an hour and they gave a free car wash which was nice. The waiting area is comfortable and the staff pleasant. Would come here again for service.

We had pleasant experience with Lexus of Calgary since 2017 and our sales person, Claudia Park, was exceptional. Very pleasant to deal with and always very helpful. Kudos to her! Unfortunately, our experience with the financial manager, Andrew C, was not as positive. He was very unpleasant to deal with and did not provide the level of customer service that we have come to expect from Lexus of Calgary

Comment on this business

Map, Satellite View
Street View

to add Lexus of Calgary map to your website;

<iframe width="450" height="300" src="https://mappca.com/v.php?seo=lexus-of-calgary&id=954655&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://mappca.com/lexus-of-calgary-i954655.html" target="_blank" title="Lexus of Calgary">Lexus of Calgary</a></p>