Lesters Deli Express P.E.T.

The rudest service I have ever received in Montreal. On 2017-08-03 at around 10am, I approached the counter and was ignored by the shorter slightly plump guy working behind the register, even though no other clients were present. I ultimately caught his attention and requested a cappuccino, which is on their menu. This person, without a modicum of respect, gnarled a sharp "no", looked away with disgust, and proceeded to ignore me. It is impossible to put into words the rudeness I have experienced, as adjectives alone cannot do his vile behaviour justice. Bewildered and confused, I wasn't sure what had happened. Luckily, his colleague came and elucidated the situation: apparently the espresso machine was out of order, which is understandable. However, I was completely appalled at the way I was treated by the first guy: not just as a potential customer, but as a fellow human being. Initially, I hesitated, but I ultimately asked for the shorter plump guy's name. He was unwilling to give it. This just further confirms his incivility and disrespect. Why conceal your name if you did nothing wrong? After a mild argument (he tried to justify his behaviour by blaming the malfunctioning espresso machine, which really was besides the point), he ultimately apologized. Whether it was genuine or forced, I did appreciate his apology and said thank you. However, I heard him mutter something angrily under his breath in some foreign language along with the F-word. His words were barely audible I walked away, but negated his previous apology. I would definitely not have written this review if it weren't for that.
7 years ago (07-11-2017)

overpriced and quality is okay. the service is very bad with the guy at cash rude. ordered a grilled cheese combo ...turns out it's on cheap toast and doesn't have a drink. for 12 dollars feels very overpriced.
7 years ago (10-10-2017)

Great little airport deli near the US gates, with a wide selection of food and good prices. Rami provides friendly service.
8 years ago (05-03-2017)