Les Schwab Tire Center

If you know cars, this place is fine. If you are a college student, avoid this place. Even if other locations of Les Schwab are good, this one is not. They frequently invent issues with your car because they assume you don't care about the money because your parents will pay for it. For this issue they prey on college students to levels of extortion. It is not uncommon to go there for a $100 fix and leave with a quote for another $700 on repairs other mechanics in town will tell you are unnecessary. Their chief thing they will extort you for is your suspension system. If they bring this up, immediately go see someone else in town. One of my personal experiences that gave me distrust in them was when I showed up to get my brakes replaced. I knew I needed this done because I was irresponsible with replacing the pads. (Side note, don't do that.) They told me I was getting brand new brakes. When I went to pick up the car, the new brakes had rust on them and they told me I should expect that with refurbished brakes. What! First, I should not expect that and second, I was told I was getting new brakes! Another experience recently was with one of my friends. She took her car there to get her tires switched to summer ones. She was told one of her summer tires was bald. Now there are issues that can make a single tire bald faster than the others. However, she had no other work done and her winter tires did not show a single sign of wear on one tire. She also was never told this issue originally when the summer tires were removed. They then proceeded to force her to buy a new tire when the clues and hints suggest some sort of improper installation by them in the first place. In addition, she left with a $1700 quote for new struts she was told she needed. The car she drives is worth maybe $2500 and the employees here could not identify that the issue they brought up was a joke for reasons of value. When issues like this arise, they will also deny their wrongdoing at all costs. They assume it is your fault for not understanding when the truth is that it wasn't explained or it was told to you wrong. I am aware other Les Schwab centers are good. For that reason their regional directors need to take a serious look at this location and reevaluate how it conducts business and how it takes advantage in a town that is short of mechanics.
8 years ago (27-07-2017)

Great helpful folks here. Always willing to help when you need it. I wouldn't get tires anywhere else.
8 years ago (06-10-2017)

Was very helpful and friendly. It took me a while to decide on tires and they were extremely patient. Once I decided, the job was completed quickly and efficiently!
8 years ago (26-07-2017)

They gave me about $1000 quote about strut and new break pad and roter. Well guess what. I went and checked other place and everything was just fine. They even waved break evaluation fee because there is nothing wrong. This place is total scam. Avoid if all possible.
8 years ago (28-09-2017)

I'm disheartened by the reviews by some of these people. I seem to get a lot of flats, and they are always there to help me. Once, on a Sunday, I had a tire leak while I was out and had to rush my vehicle there before it was totally flat. I made it just in time. I came in the following day (Monday) to get it all straightened out and they already had fixed the flat. They didn't know who the vehicle even belonged to, and they had it all fixed up, no questions asked. The people there are always friendly and help me when I have questions. They quote me decent for a Les Schwab and the work is always done in a timely manner. Even when they say they might not have time to get me in, somehow they find a way to get my vehicle in. Needless to say, yeah, I may pay a little more than some other tire places, but I trust them more than the average tire place.
8 years ago (24-06-2017)