LAZ Fly at Bradley International Airport

Do not use LAZ Fly. Used LAZ Fly Valet and got the bumper to bumper service. My car was scratched while parked here and LAZ Fly is refusing to take any responsibility. And to top it off worst detailing I've ever had. Customer service was pleasant enough but blew me off. Will never use again!!!!
7 years ago (14-02-2018)

NEVER park here. My car was severely damaged when I was parked there overnight, and they could not produce the video of who hit me (no note was left and I came back to 3K worth of damage). Laz claims to have cameras all around the lot with great video capabilities, that is a lie. After speaking with police they mentioned there was nothing they could do and advised against parking there due to previous occurrences that were similar.
7 years ago (25-09-2017)

Used their services twice. No issues parking, minimal wait for shuttle. Check in staff was polite but check out staff (lady at the counter) was rude for no reason. Said I should prepay next time since she kicked 30 customers last winter who didn't have a reservation :/ Probably won't visit them again
7 years ago (10-10-2017)

Don't park here! Where do I start? 1. Card readers don't work when it's raining 2. You will wait forever for their shuttle (while u watch other shuttles pass by several times) 3. Their lot is full of potholes 4. If your car is damaged in their lot they will do nothing about it. I fly often and will NEVER use this crappy place again.
8 years ago (18-05-2017)

Parked there a number of times. Haven't had trouble.
7 years ago (08-10-2017)