I work in Hartford, and when I drive in I usually park at the Front Street Garage. I've never had a problem when using the machines, but every time I have to interact with someone at LAZ parking their voice is so unpleasant. It's as if calling for help is the most inconvenient thing to them, what these people forget is that this is their JOB and they don't need to take out their personal frustrations, or boredom, on paying customers. My recent experience was with a machine being unable to read my ticket, so I called for help and she asked me to go see the cashier in the booth about six feet from me. Very kindly I asked if it's possible if the woman can come to my booth because it is very difficult to maneuver a large vehicle in their small exit area. All she did was repeat over and over that she has no way to get in contact with the person in the other booth (really?) so I got out of my car and asked the woman if she could possibly come to the booth where I am. She said she was not able to switch booths because she would have to sign out and sign back in ... Yet I had to manage my vehicle in a very tight space. It's not like there was a line of cars waiting to leave the garage, there wasn't even one. My complaint isn't because of the garage facility but because of the people that work at LAZ parking. Horrible, miserable, people.