Lakestone Bank & Trust

Liz at the Main St branch is phenominal! Always an honest answer from Liz, even if it cost her a customer. If you need a banker, just look to Liz at the Main St branch!
7 years ago (27-02-2018)

My experiences with banks varies with the individual branches. Liz McVety is a very professional Branch Manager. She and her tellers are very personable , friendly and competent. I am very satisfied with the support & service I get at Lakestone Bank & Trust.
7 years ago (13-01-2018)

This is the worst bank out there.! First management (Katie) telling my elderly , mentally disabled mother, who is on ,"Fixed income" not to start an investigation and leave her card active, when that unauthorized person has been taking money out of the account 3 times +(a month of moms income) already and could /did continue to take money out. (You only have so much time to initiate a investigation ) However, I had to take action by telling Katie the card needs to be closed, and to start the investigation, which resulted in a refund immediately to my mother's account . Case closed! Then 8 months later this bank LBT took out $199. Causing a negative balance in my mother's account. According to the Junior manager $199 was credited by the bank and also credited , by the company that was illegally taking the money . Yet the bank is trying to tell my mother and me, it's not their fault they are taking the money out to give back to the bank," 8 months after the investigation," causing a negative balance, and without notice by LBT . At this time no overdraft fees have been charged but they could not guarantee that, waiting to speak to another person. You cannot," TRUST" this bank. After speaking with someone else in charge my mom wasn't charged overdraft. But I have to wonder if I wasn't here to help my mother where would she be in this mess?
7 years ago (17-10-2017)

I highly recommend Lakestone Bank. Our car dealership submitted our auto loan to several banks and we weren't satisfied with their results. I went to Liz McVety, the branch manager, and she was able to process everything and get me a lower rate than any of the competition. I highly recommend her/them.
7 years ago (24-08-2017)

Tries bullying customers who chose alternative investments .... stay away!! Not worth it.
7 years ago (20-12-2017)