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While asking some simple questions about opening an account here Shauna was helping me. As I asked questions she kept tapping her nails on the counter like I was wasting her time and when I got confused and a little tongue tied while trying to ask about overdraft fees she kept giving me looks like I was an idiot. Found out later that she is the boss there, in my experiences the ones running the place need to be at the top of the list of patience and being pleasant and she definitely isn't up there. If it wasn't so convenient to bank there living in town myself I wouldn't go back because of Shauna