La Source

Worse experience ever on any electronics or cellphone provider shop. I do not want to complain about English, as it is my mistake that I don't speak French. However, I went there looking for a new cellphone and data contract as I am a new doctorate student in Uqac, I was clear about which cellphone and plan I wanted. After showing all my necessary documents Identity, Social security number, credit card and wasting more than 1 hour, I was told that they cannot give me a contract because of my credits, I moved to Saganuey 15 days ago and I am paid student, it was highly disrespectful. Best buy on the other hand dealt with it so smoothly and gave me the phone and contract in 15 minutes.

Extremly polite, i asked for a refund and they gave me no problems at all, they respected me to the max. Prices are a little high but eorth it because they have superior product.

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Translated by Google Kingdom Square team… A1!! Great service, clear explanations and super friendly employees. I don't always understand technological terms well, they answered my questions well. I recommend! Original Équipe de Place du Royaume… A1!! Super service, explications claires et employés super sympathiques. Moi qui ne comprends pas toujours bien les termes technologiques, ils ont bien répondu à mes questions. Je recommande!

Translated by Google Personally, I have never had such good service in my life. Better than Best Buy! Very knowledgeable and understanding staff. I love shopping at La Source Chicoutimi, all my favorite items are there. Original Personnellement, j’ai jamais eu autant un bon service de ma vie. Meilleur que Best Buy! Personnel très compétent et compréhensif. J’adore magasiner chez la source Chicoutimi, tout mes articles préféré sont là.

Translated by Google I was contacted in November to offer me the BellFibe service from Bell via the source I was with the cupola I went to meet the person who contacted me and after discussion I accepted the offer which was to be identical at the agreed amount 118'$ per month plus tax In dismemberment first bill ok but in January $170 less a movie rental date I contacted the person responsible for the agreement 4 times and I have no follow-up I have to call each time and not solution I have to pay this bill and do not know what to expect for the following really disappointing! Original On a communiquer avec moi en novembre pour m’offrir le service BellFibe de Bell via la source j’étais avec la coupole je suis aller rencontrer la personne qui m’a contacter et après discussion j’ai accepté l’offre qui devait être identique au montant entendu 118’$ par mois plus taxe En démebre première facture ok mais en janvier 170$ moins un film en location a date j’ai communiqué avec la personne responsable de ´l’entente a 4 reprise et je n’ai aucun suivi il faut que je téléphone a chaque fois et pas de solution je dois payer cette facture et ne sais pas a quoi m’attendre pour les suivante vraiment décevant!

Translated by Google The advisors gave me excellent service, they were very pleasant and helpful and gave very good advice, I will come back anytime Original Les conseillers m’ont offert un excellent service, ils étaient très agréables et serviables et de très bon conseils, je reviendrai n’importe quand

Translated by Google Very poor after-sales service, my spouse bought a phone at this branch! We are told a price and then in the end that's not what we pay, we had to chase after the seller Maximilio for 7 months. Going there because every time we called him he told us I'll call you back and that NEVER happened. Then today after 1 year, we want to use the warranty that told us that we had on the phone, arriving at the branch we are told that we have no warranty… Shitty service I do not advise anyone Original Très mauvais service après vente, mon conjoint a acheté un téléphone à cette succursale! On se fait dire un prix puis finalement ce n’est pas ça qu’on paie, il a fallu courir après le vendeur Maximilio pendant 7mois. Se rendre sur place car a chaque fois qu’on l’appelait il nous disait je vous rappel et ça n’arrivait JAMAIS. Puis aujourd’hui après 1an, nous voulons utiliser la garantie qui nous disait que nous avions sur le téléphone, arriver en succursale on se fait dire que nous n’avons aucune garantie … Service de m*rde je ne conseil à personne

Translated by Google To David More than perfect service A big 10/10 for his dedication Original À David Service plus que parfait Un gros 10/10 pour son dévouement

Translated by Google Excellent service from the whole sales team but especially from the manager Maximilano. I have done business with him for years and have never been disappointed! Original Excellent service de toute l'équipe de vente mais surtout du gérant Maximilano. Je fais affaire avec lui depuis des années et je n'ai jamais été déçu!