La Maison Simons

This is an excellent clothing store! It has a lot of different brands of clothes and there's a vast range of clothing you can buy. The only disadvantage is that there are more clothes in a woman's section than in a man's section. I could describe it as if for women it's quantity over quality and for men, it's quality over quantity.

This place has a very large variety of price points and quality of material. I love all of the styles they have here and I shop here quite often. The staff are friendly and helpful but be aware that they do not wear a uniform so it can be hard to find them. I love the idea of having cash registers and changing rooms throughout the store! cuts on wait times a ton and makes it so that you aren’t forced to go through the whole store!

Was there shopping for my wife inside the mall as we like shopping from Simons. She liked few items from the store. However, there was one specific item that looked like it needed some stitching. So, I asked if there was anything that they can do. Front desk sales person was very helpful and said they might be able to stitch or help. She called the Manager to confirm.nnManager Lady comes in and straight away says I can’t give you a discount without even listening. I have never encountered such a rude and un polite manager. I never asked or uttered a work about discount. All I needed was assurance. But the manager had a judgement without asking or trying to rectify the problem that we needed a discount. Manager needs better training on her bias about people and customers. I will never be shopping there again. Received the item through their online order and its the same item we saw at store which they mentioned they won’t be shipping.

I'm so happy with my visit here today : came in with a specific item in mind that showed as low in stock. After unsuccessfully searching the well maintained store myself for a little bit, as a last hope I asked a staff member if she maybe knew where I might find it. She was able to take me directly to the area the last one was merchandised in within seconds. The cashier I encountered at the end when checking out was also super friendly and processed the transaction quickly. :

Just visiting West Edmonton Mall with my son summer vacation.nnThrough my walk of WEM I came across this store.nnNever heard of them, but let me tell you, I’ve been telling everyone about this place now.nnIt’s huge, lots and lots of clothing selection for the whole family of all ages.nnAnd then let’s discuss the customer service - absolutely incrediblennWay to go Simmons - love everything about you.