Reviews
They called me on my phone to actually bother me with a pre-recorded message about selling my property. Now they just subscribed me to a mail list without my authorization, in flagrant violation of Canada laws. Needless to say that I never worked with them and they had my informations from selling lists. They are unprofessional, don't even take the time to actually call you who do you think you are to request a selling contract with a pre-recorder message ??, and uses illegal enlistment practises. Don't work with them. I won't.
Great service and great people. Would recommend KW for all real estate transactions. They even do rental properties. Audrey is great!!
If you are reading this review, you have already started looking for other property or moved on from this agency after many follow ups. This agency simply wastes your time and money but can’t provide services in time. If you still wish to go with this agency, prepare to do huge follow up calls. Worst part is they don’t receive or return calls. Over 10 follow up they may answer you for one call and will tell you, they are still working and it will take time. My recommendation don’t go for these guys. Just move on with other agencies. There are plenty to help you.
I tried to rent a furnished appartment with KW. Agent MA was very slow in responding, misleaded me two times that the apartment was available when it was not, and I was under the impression that I the customer was running after them all the time. Not a good experience.
Rude, unprofessional, incompetent. Will never work with them again.
Translated by Google Selling your home is an important event, rich in emotions. We chose the team of Lucine and Roger, inspiring us with confidence and professionalism. They were attentive, available to answer questions. We were very well guided throughout the process, which turned out to be fast, efficient and conclusive. A huge thank you! A flat, we are sorry that you could not be present at the signing. Original Vendre sa résidence, c'est un évènement important, riche en émotions. Nous avons choisi l'équipe de Lucine et Roger nous inspirant confiance et professionnalisme. Ils ont été à l'écoute, disponibles pour répondre aux questions. Nous avons été très bien guidés dans tout le processus qui s'est avéré rapide, efficace et concluant. Un immense Merci! Un bémol, nous sommes désolés que vous n'ayez pas pu être présent lors de la signature.
Translated by Google Disastrous customer service. The seller did not answer us for more than 2 weeks and I had to call him multiple times to finally say that the apartment block for sale had offers and that on December 2, 2022 the door was closing to put an offer there. We successfully contacted the agent on December 1, 2022. To make us say sorry I thought you were the buyers we visited today. Very bad service and I don't think these are the end of this story. These unacceptable. Original Service à la clientèle désastreux. Le vendeur nous as pas répondu pendant plus de 2 semaine et jai dû l'appeler a multiple reprise pour finalement, ce fais dire que le block appartement à vendre avait des offres et que le 2 dec 2022 le porte fermais pour y mettre une offre. Nous avons a reussi communiquer avec l'agent le 1 décembre 2022. Pour nous faire dire désolé je croyais que vous étions les acheteurs qui on visiter aujourd'hui. Très mauvais service et je ne crois pas que ces la fini de cette histoire. Ces inacceptable.
Translated by Google We sold and bought a single family home with the help of Jonathan Rainville and Geneviève Major who guided us in a very short time! And yes, between the first meeting and the purchase of our new superb house and the sale of our previous residence, it took barely 2 months! It was not so much that we were "motivated" but more by the expertise and knowledge and experience of these two brokers who helped us intensively. So, if you hesitate to sell and buy, contact them and ask for their advice and tell them your needs and let them work and come up with a plan that will work for everyone's benefit! Thanks again Geneviève and Jonathan. Guy and Chantal who are taking full advantage of their new residence... Original Nous avons vendu et acheté une maison unifamiliale avec l'aide de Jonathan Rainville et Geneviève Major qui nous ont guidé dans une très courte période! Et oui, entre la première rencontre et l'achat de notre nouvelle superbe maison et la vente de notre précédente résidence, il s'est passé à peine 2 mois! Ce n'est pas tant qu'on était "motivé" mais davantage par l'expertise et les connaissances et l'expérience de ces deux courtiers qui nous ont aidé intensivement. Alors, si, vous hésitez à vendre et acheter, contactez les et demandez leur conseil et dites leurs vos besoins et laissez les travailler et vous proposer un plan qui va marcher dans l'intérêt de tous! Merci encore Geneviève et Jonathan. Guy et Chantal qui profitent pleinement de leur nouvelle résidence...
Translated by Google I had the chance to work with Catherine Dawe on several projects and everything went perfectly. The whole office is very welcoming and they are very human brokers, who think of your needs. I keep in contact with Catherine, first because she has become a friend to me, but also because I know who to call on if I have real estate transactions to carry out in the future. I highly recommend this office! Original J'ai eu la chance de travailler avec Catherine Dawe sur plusieurs projets et tout s'est déroulé à merveille. L'ensemble du bureau est très accueillant et ce sont des courtiers très humains, qui pensent à vos besoins. Je garde contacte avec Catherine, d'abord parce que elle est devenue une amie pour moi, mais aussi car je sais à qui faire appel si j'ai des transactions immobilières à réaliser dans le futur. Je recommande vivement ce bureau!