Knowledge First Financial - Division No. 6

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"Due to COVID-19, our branch hours may be affected. However, our sales representatives remain available to meet with you virtually at your convenience. Please call the branch before visiting or to request an appointment.At Knowledge First Financial, we are committed to inspiring students to realize life’s possibilities by enabling families to maximize their education savings through RESP Specialists. Since 1965, the company has paid over $8 billion to customers and students. We are Canada’s largest RESP Company with a sole focus on education savings."

Address: 145 Sullivan Ave, Gander, NL A1V 1S4, Canada

Phone: (709) 424-4448

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State: Newfoundland and Labrador

County: Division No. 6

Zip Code: A1V 1S4

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Reviews

If I could give a lower rating I would. The services charges are outrageous. And when we tried to switch after 3 years of paying into our sons account they advised us we would be paid out less than 1/3 of our money due to the service fees. 100% would recommend going anywhere else.

Outrages fees and make you jump through hoops to get your money. Agent I dealt with only concerned about lining her own pockets scammed me into opening a second plan when my child turned 12 to scam more fees from me tried to do the same with my second child but by that time i caught onto the scam. I would have switched to another institution but they would have kept most of my deposits once you sign up with them you are pretty much stuck for 18 years. Do yourself a favor and use a financial advisor or better yet a self directed resp you will keep more of your hard earned money if you do. Customer service is an absolute joke.  Do not trust anything these people tell you. If I could give it a lower rating I would one star is generous.

Absolute Garbage. Don't be fooled. This is easily the worst financial decision our family has EVER made.  There communication is awful. They change the rules as they go and will eat through any gains with their fees.  Stay as far away as you can from HERITAGE EDUCATION SAVINGS, KNOWLEDGE FIRST FINANCIAL OR THE SOON TO BE EMBARK or whatever other name they will change to when when consumer catch on again.

it's company which does not stick to its words, and change policy in between and does not care if a policy holder wants that change or not. you can't trust Knowledge first. worst they deduct their commission from deposits first; for example, for first couple of years our kids deposits were paid as commission, cheap tricks. they could take commission in some propotion but these greedy policy maker wants their commission first and then think about your kids investment. stay away from these  greedy company.

*** STAY AWAY FROM KNOWLEDGE FIRST *** - The "Sales Charge" is ridiculously high, it is 9.5% of your total contribution goal! - KFF deduct their "Sales Charge" from your contributions first and then invest the rest! - You have to pay off the "Sales Charge" if you want to transfer your funds to another RESP provider!

I would give zero stars if I could. I tried getting my money about 6 months ago now from Knowledge First and I still haven’t seen a penny from them. I am extremely disappointed and stressed from this situation. Will not be using them again in the future.

STAY AWAY from Heritage/Knowledge First!!! The fees they charge are horrific. We did $50 per month for our child and at age 18 they had taken approximately 7.7% of our contributions to charges and fees. That’s about 14 months worth of contributions. They take it out very early In the plan inception so you are stuck because you have already paid them and would lose all that money if you left. They still continued to charge a service fee as well  included in full amount above Getting your money out for education was a chore, waiting, refusing to give money because of poor communication, forms, and lack organization. Those that answer the phone sound as if they are reading from a script and if you ask them a different question they continue to attempt to go back to script. I can say I have never had more problems with a company in my life. Contact a investment company and go that route if you want to start a education fund for your child. Do not, please work with this company, regardless of how good it sounds. It’s not.

I have 4 children that we had plans for with Knowledge First Financial. We are so grateful we set up our children’s RESP plans with Knowledge First Financial. They were very professional and helpful. The only thing we feel we should have done is add more. We have recommended Knowledge First to family and friends.

Jennifer Snider is the go to person for your RESP. She displayed great flexibility when scheduling my appointment to meet my needs. When she answered all the questions I had about RESPs, she gave clear and concise answers that left no doubts in my mind. She explained available options for my grandson's RESP allowing me to make the right choice with the Flex First Plan which fit my financial situation perfectly. Her excellent personality makes her a joy to have as my agent. If you're looking for a top of the line RESP agent - she's the one. I highly recommend her. 10 out 10.

I highly recommend Jennifer Snider with the Sondergaard Branch for any of your RESP needs! She is experienced, knowledgeable, caring and professional. She strives to make sure her clients have the information they need to make the best decisions for their financial future. She takes the time to listen to her clients and ensure she understands their needs and financial goals. She goes above and beyond to help her clients to understand all of their options so they can make the best decisions for themselves and their families.

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