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Kintec Footwear + Orthotics

  1. Richmond
  2. Richmond Shoe Stores
  3. Richmond Sports Medicine

Reviews, get directions and information for Kintec Footwear + Orthotics

Kintec Footwear + Orthotics
"When we set out to build this company, we did not want to just sell footwear – stores that sell shoes already exist. Kintec exists because we believe that by providing education on proper performance and health-oriented footwear, we can positively impact people’s lives.To us, the opportunity to positively impact our customers’ lives every day is very exciting! It’s what drives every Kintec Pedorthist, Fitting Expert, and orthotic specialist. It’s why we go the extra mile in helping our customers find the perfect foot solution so that they can stay active, on their feet, and achieve a healthier lifestyle."
Address: 6091 Gilbert Road Suite 280 , Richmond V7C 5L9, BC, CA
Phone: (604) 274-3668
State: BC
City: Richmond
Zip Code: V7C 5L9


Opening Hours

Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00
Saturday: 09:00-17:00

Update Info

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Reviews
Went to kintec Richmond 3x already. Had a great experience each time. All together I purchased a pair of insoles, two pairs of shoes, two pairs of compression stockings and one pair of sandals. Reynaldo helped me on two of my visits- he was excellent to deal with - he is knowledgeable and was able to provide me with a lot of information on the products that I purchased. As well, he is professional, friendly and was patient while I tried everything on. I felt well taken care of the entire time. He goes above and beyond with his work and it shows. Will continue to come here for future needs and will recommend this kintec location to everyone.
I highly recommend visiting Kintec and seeing Reynaldo. Getting ready for a few races this year I wanted to get properly fit, rather than buying based solely on my own online research. Booking a 30 min appointment was totally worth it! Rey listened to my unique use case, looked at my current shoes, assessed my gait and made some excellent recommendations. I left with a pair of everyday running shoes and my race shoes. Testing the shoes out at home on the treadmill, I could instantly feel the difference. At my normal pace it felt like I was putting in half the effort with the Hoka Mach 5s and the Carbon X3 are just fast. If you're training for a running event and have never taken the time to be fit, book an appoint with Rey!
Absolutely horrific customer service. I bought a pair from their website and asked for it to be shipped to the store for pick up. It took literally 8 days from the day I placed the order until it was shipped to the store. Well, it’s Christmas time so I understand that, its fine. So after calling to confirm that the shoe is in the store for pick up, I came in on December 31st to pick up. After walking into the store, I was ignored by the staff for at least 15 minutes or so. I can see she was helping someone else for consultation, so we waited for a while out of courtesy. But she never said hi or said anything and just kept constantly ignoring our presence. Super rude and unprofessional service I’ve ever seen in any stores. I’ve been going to the broadway store for 3 years+ and it’s my first time pick up in Richmond. I won’t be coming back to this location ever again and I will probably stop buying from Kintec overall. If the pick up customers have to wait for consultations for previous customers to get over, please notify this information on your emails and please make pick up customers make a reservations before coming in. I was never aware that the pick-up customers need to wait whoever in the store to finish their consultations and if I knew it I would be making a reservation for pick up in advance. I’ve never encountered any issues in Broadway store. Thanks for wasting the time.
Visited the Kintec store in Richmond. Reynaldo assisted us in obtaining shoes for our kids who both play sport. His knowledge, expertise and customer service was top notch. He is a pleasure to work with. Thank you, Reynaldo. We will definitely be visiting this location again to take care of our family's footwear needs.
Got a custom pair of orthotics at Kintec Richmond and super pleased with them! Mei was very thorough with my biomechanical assessment and explained my issues with my previous orthotics, and what could have been causing my discomfort. She is incredibly knowledgeable and very patient with answering my questions. Thanks Mei and team!
Mei is the best! She’s been very helpful and patient in the past months with my requests for specific shoes. There has been supply issues these past 2 years. We have finally received our shoes. Many thanks Mei!
As new walkers, I wanted to get good quality shoes and advice for my partner, who is a senior. I bought his shoes for his 70th birthday, and we finally went in for the assessment October 15. We met with Mei at the Richmond location and she was incredible! Not only did we get the Kintec experience of gait analysis, but she explained how insoles work, why he has heel rub, and, most shockingly, that we have been buying the wrong sized shoes based on his foot topography! She really took her time with us to answer all of our questions, and in the end, he exchanged the birthday walking shoes for far better ones for his feet and they are blue - his favourite colour!. Mei is a gem!
I booked and appointment for a 1-1 consultation online, I arrived early 30mins and was greeted promptly. Evelyn took plenty of time to understand what I was looking for, spent time reviewing the 3D scan of my foot and sent it to me!, observing me walking and provided me with numerous options for new runners. Excellent experience, I would highly recommend Kintec and Evelyn at the Richmond location.
I had an amazing experience at this branch. The staff are friendly, made me feel welcome, and showed genuine care for my issues. Mei did a great job and answered all of my questions. Great service, and super informative.
We went to the professionals and we love the expert assessment and great customer service of Mei and Adam. Definitely the must go!
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Kintec Footwear + Orthotics map

Directions to Kintec Footwear + Orthotics with public transportation

Southbound Gilbert Rd @ Westminster Hwy 70 meters
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Westbound Westminster Hwy @ Gilbert Rd 120 meters
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Eastbound Westminster Hwy @ Gilbert Rd 130 meters
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Northbound Gilbert Rd @ 6300 Block 140 meters
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Southbound Gilbert Rd @ 6400 Block 210 meters
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