Went in for a Tier 2 service for my 2024 Kia Sportage, bought second hand. The guys at the Service Department were very thorough, and my service coordinator Mark, sent me a summary and video of the issues they found. I wasn’t expecting the speed of the service an hour and a half. He gave me complimentary license plate covers and a car wash, as well. Had a great experience and I would recommend Kia owners to come.
My wife and I went to many dealerships around Vancouver and we were treated with pressure and shady salesmanship.nnHowever kia Vancouver was the opposite. Bernice was AMAZING! There was no pressure and great customer service. Danielle in finance gave us a great warranty as well.nnWe will always come back here for our vehicles now.nnTHANK YOU KIA VANCOUVER!
I recently visited the Kia Vancouver service department for a recall on my 2017 Kia Rondo, and I couldn’t be happier with the experience. The team was professional, efficient, and made the entire process seamless. They replaced everything that needed attention under the recall and even went above and beyond by providing a complimentary car wash, which was a nice surprise!nnSpecial thanks to Mark for taking the time to explain everything in detail and making sure I understood the process. Highly recommend their service!
I recently had the pleasure of purchasing a Kia Seltos from Kia Vancouver Marine Drive and I can't say enough good things about my experience. From the moment I walked in, the atmosphere was welcoming and stress-free. I had the absolute pleasure of working with Karim, who truly went above and beyond to ensure I found the perfect vehicle.nnKarim's knowledge about the car was impressive, and he took the time to understand my needs and preferences. He was patient, thorough, and never once did I feel pressured or rushed. Karim's friendly demeanor and genuine passion for helping his customers made the entire process enjoyable and seamless.nnWhat really stood out was Karim's commitment to ensuring I was completely satisfied with my purchase. Negotiations were reasonable and I was happy with the outcome. This level of customer service is rare and greatly appreciated.nnI highly recommend Kia Vancouver to anyone in the market for a new vehicle, and if you're lucky enough to work with Karim, you're in excellent hands. Thanks to the whole team for making my car-buying experience a truly positive one!
I recently had an excellent experience at the Kia Vancouver. The staff was incredibly knowledgeable and helpful, guiding me through every step of the car-buying process with professionalism and patience. They offered a great selection of vehicles and were transparent about pricing and options. The atmosphere was welcoming, making the whole experience smooth and enjoyable. Highly recommend for anyone in the market for a Kia!