Kenneth Diamond, MD

I read the previous reviews while in the waiting room of Dr Diamond's office and started to second-guess my decision to come to his clinic. Now, I have been there three times and have been shown nothing but patience, respect, and compassion. I have had a different nurse each time I have stopped and all have been qualified and professional. The facilities are nice, parking is easy, the wait-times have always been short, and the staff have always been very polite. I suspect previous reviewers relied on WebMD for their apparently doctorate-level medical education, so they were probably quite surprised at Dr. Diamond's ACTUAL medical knowledge and are now accusing him of "using the wrong tool." Also, as someone who works in the health field, being charged $25 for missing an appointment is cake. You got off easy with that small charge. If you no-show to appointments, you automatically get charged. You can't no-show for an appointment, cost a doctor that time since he can no longer reschedule someone for that spot, and expect to not get charged for it. Most offices charge at least $100 for no-shows.
8 years ago (18-04-2017)