My college daughter moved up to Rapid City and needed a mental health provider, unfortunately she picked this one. I should've know when I read the information on their website about the NPs that they didn't have experience with mental health - and it showed. My daughter had been on a particular med for several years that she believed had really helped her and they refused to use it and wanted to try it their way - with meds she had used in the past that didn't help. They didn't listen to her. The NP said she wasn't a counselor and so she couldn't talk to her, she just managed her meds...poorly. She was slow to renew refills while my daughter was out of meds, in crisis, and leaving messages. I think they just want money as they always asked about paying the balance. We wanted to wait and run our out of state insurance first before we paid any of it and that NP charged way too much time for her 10 minute "service". My daughter's mental health was definitely worse after spending time with this office. I just wish we would've gotten her out of there sooner.
I had been seeing sherry Jackson since I was 7 years old and she happened to retire sadly. They gave me this new doctor Laura shrieber, she has no compassion or take the time to know and understand her patients situation. When I asked to change providers within the office she had called me and tried canceling the same prescription I’ve been taking since I was 7.
The reason for my visit was completely disregarded by Dr.Moss and tried to prescribe me something I thought I had made clear I was uncomfortable taking.
These people are snowflakes and get offended easily. They have no idea how to handle anything other than depression and simplistic things anyone coming out of a Psych-101 class could help you with. Don't waste your time if you're seriously looking for a Psychiatrist.
I'm not sure where these one star reviews are coming from, I've been getting help from the staff here for years and have experienced nothing but compassion, patience, and kindness from them as we work together. I would recommend this team to anyone.
Amy Newstrom Is now my practitioner. Before it was Sherry. I loved her with my whole heart. I love this office!
Absolutely an amazing physician and psychiatrist not afraid to think outside the box! He gets it unlike many psychiatrists.