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Kay Jewelers

  1. Albany County
  2. Albany Jewelry Store

Reviews, get directions and information for Kay Jewelers

Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Albany today.

Address: 131 Colonie Center, Albany, NY 12205, USA
Phone: (518) 459-6714
State: New York
County: Albany County
Zip Code: 12205


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Reviews
My boyfriend went in to get me a gift card. I only asked him for money towards what i wanted. The sales person was very rude to him. She said you can't buy anything for $160 from there which is what the gift card was for. She said why doesn't he be a good boyfriend and buy his girlfriend something instead of being cheap and getting just a $160 gift card. She said this a number of times before she finally gave him the gift card. I work in retail also and i know what customer service should be and this was not it. They need better training at this store on how to talk to customers.
8 years ago (27-12-2017)
WORST EXPERIENCE EVER!!!!!! My boyfriend and I were shopping for my birthday gift and walked into Kay 7/20/17 around 8:30 pm. A lady walked up to us without greeting us and said do you have a Kay card I said no thank you, then she stated give me your id and i will do the application. I again said no thank you I would like to look before i decide if financing is needed. She then again said we like to pre-qualify you before you look. I said I will take my business elsewhere and the girl said fine be rude and told all the other customers in the store that I was rude. I then said to her rude is being judgemental of someone who walks in your store to assume i automatically need financing. Never again will i go to this location!!!!
8 years ago (21-07-2017)
The staff are extremely helpful and I really feel like I got the best deal possible for my engagement jewelry. Best thing too is I purchased several rings in April and found that they were having a huge sale in May. I brought my receipt to them and they gave me the 30% discount on the rings that weren't already on sale for more than 30%. So basically, they're awesome.
8 years ago (13-05-2017)
very bad ..wish we went through a private jewler from the beginning! Dont choose kay's if your looking to get married..
8 years ago (18-04-2017)
Just horrible. Uninformed and deceiving sales people. Not to be trusted. Will never return. So disappointed in Kay. Wish I could speak to corporate but always blown off. Ruined my engagement.
9 years ago (15-09-2016)
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