Kauer & Son, LLC Full Service Drain Specialist

Called Tuesday morning with a sump pump issue - Owner answered her own phone! Made my appointment in two hours with no extra charge! Issue was fixed by noon. Clean, Neat and took time to explain everything. Would definitely call them again for all of our plumbing needs.
8 years ago (25-08-2017)

This company cancelled an appointment made by our landlords. They told them that we cancelled the appointment (which we did not). When we called to clarify any misunderstanding, the receptionist was very abrasive and would not even try to understand the customer's situation. We have already been left without gas (and therefore hot water) for 5 days and because of this company's inappropriate behavior, we will now be left without gas for even longer. This also means that our landlord does not get paid for those days.
8 years ago (21-08-2017)

COULD NOT BE MORE PLEASED WITH A SERVICE COMPANY. CAME OUT AND FIXED A DRAIN ISSUE WE DEALT WITH FOR A YEAR. HAD THREE DIFFERENT COMPANIES COME OUT AND TRY TO FIX IT - EACH CHARGED US A LOT. MR. KAUER HAD IT FIXED AND WE HAVE NOT HAD THE ISSUE AGAIN ALL WEEK! WE LOVE THESE GUYS!
8 years ago (25-08-2017)

The gentleman who fixed our broken pipe was very nice, and even gave my dog a treat to keep her calm while he was there. Thank you to Kim Kauer for taking our calls during the latter hours. During our plumbing emergency they were very helpful and tried their best to help us out.
8 years ago (16-02-2017)

Had a great experience with this company - They installed a Water Heater and a Sump Pump on Monday - Great service and great people. Nice to have a plumber we can recommend and trust! Happy Campers -
11 years ago (27-01-2015)