Kal Tire

Blown away by the service! Came in on short notice with a slow flat on my Tesla. I expected to be waiting at least an hour. Ron had me out of there within 10 minutes. Couldn’t be happier with the service. All the staff were so friendly

I'm so impressed with the friendly atmosphere and customer service. I had my break pads done and was happy with the work and was taken same day when my engine light came on great service, keep up the good work !

Had to change my flat tire after work at night in the heavy rain. Had to be at work the next day for 2pm on a Friday. Called first thing when they opened, told me to drop off the tire and it was done in 45 minutes. Great place, highly recommended.

Dustin was great! So far the best tire fix service I ve ever received! Very carring and nice!

Great customer service, great price, always had consistent, helpful staff no matter what store you visit in Canada. Don store manager always goes above and beyond to make you feel like a valued customer. Been dealing with Kal Tire stores for as long as I can remember, same service always. Lifetime loyal customer.

Came in from out of town with pretty bad tires I didnt trust off road. They squeezed me in, gave me excellent tires, had job done in 15 minutes, and even cleaned most of the brake dust of my wheels all in one shot. Cost me money but wasn't more than I expected as I had a Jeep. Excellent shop, was referred by my friend to go there.

When called for pricing and appointment, I was put on hold and then spoke to person asking for tires, he said he will go check if they are in stock, then receptionist spoke said that he is with customer now and will call back. After an hour or so a different person called back and didn’t know anything about our previous conversation and what I was looking for. After I found the price of tires, I have asked if the shop doing breaks too and how much it would be for my car. I was told this is different person to talk to. When I asked if it is possible to talk to the mechanic, I was put on hold again and after 5 minutes, I was told that he is busy and have no time talking on the phone. I would expect better customer service for someone potentially spending more the 2000 dollars. Totally bad experience!

The service was awesome. I came from out of town and they were very accommodating to get my new tires on my car. Trevor, thank you for everything you did for me. I love the tires.

Rude customer service the last time we were there. Overpriced for the service received. We have never had such bad service from any other Kal Tire. Kal Tire is usually our go to but we will never return to this shop. Your customer service agent at the front desk is rude and disrespectful. Asked for one service received a different kind when asked why, they just got defensive and rude and dismissive about it.

Sent a family member to get a tire repaired from my car I was charges 26$ for patch and plug ...20 bucks labor and a 6 dollar patch . I'm an experienced automotive person tire was clearly never unmounted which means I was robbed for the patch.. and then when I went in to ask what the 26 dollar service should included i was told i was charged for a patch 6 dollars and I said it was never unmounted or rebalanced . His reply was we put a chalk mark on the rim and tire and just remount ..1. no chalk mark on my tire or rim 2 . No tire lubricant on my bead meaning even if it was unmounted then never lubed my tire before remounting . Conclusion I was ripped off and for a small town shop I would have expected better I was a faithful customer of kal tire in the okanogan and had all flats repaired properly unmounted and rebalanced ....But will not patron this buisness again nor recommend them to anyone I know or asks.