Jones Clarence

I just left this gentleman's office and 5 out of 5 isn't high enough of a score. He took the time you not only explain to me all of my options , but he also waited patiently while I ran to the car to go get more documents. Take your taxes to this guy! He's amazing
7 years ago (01-12-2017)

I have been doing my taxes with Clarence for the last couple of years. I mentioned to him last year that I often receive notice of assessments and he insisted next time to not pay before reaching out to him, which I was grateful for. This year, I received a letter stating I owe $, and reached out to him right away. 2 weeks later and he has not responded to any of the e-mails or calls/messages I have left him - he is not on vacation per reception, just either on the phone or not in "for the morning". Get the immediate feeling that unless you PAY for his time, he won't even give you a few minutes. I've called his office at least 4 times and each time the reception did not take what I said seriously. I stressed the importance of the matter, that it is urgent, that this is something due within days, and he never responded. Each time I left a message with reception and never received any acknowledgement at all - no "I'm so sorry, I'm make sure he gets back to you!" just - "Okay." There is no excuse to not take a few minutes out of your day to reach out to your client and actually address the situation in TWO weeks and counting. That, plus the long wait times: 1-3 hours at min. I do understand the complexity of some paperwork, and that is the exact reason there should be much better scheduling done by himself/reception. Squeezing in as many clients in 1 hour is what our health care system does. Advise to go elsewhere.
8 years ago (30-03-2017)

Wonderful accountant truly. Would recommend him anytime. Marvelous Soul.
8 years ago (24-04-2017)

Best accounting services in Montreal. Very Hospitable environment from the staff. Love them!!
8 years ago (02-03-2017)

Excellent accountant all ways goes the distance. As well a professional as an human being highly recommend him!!
8 years ago (28-08-2016)