Johnson Insurance

I've been with Johnson since approximately 2015. I've had great service up until this year. I had an unusual problem with my home insurance that took 10 months to deal with. It shouldn't have taken more than 30 days. I spoke to many agents who took ownership and said they would look into and escalate etc. No one ever did. Had a recent issue and I called Friday and got misinformation which required a call back. So I called back that evening and spoke to a senior agent who said they would look into and call me monday. Monday no call back. I called Tuesday and was told I didn't call and there were no records of that call. The agent hung up on me. I called back and there wasn't record of the last 2 calls. I've asked for the matter to be escalated Not holding my breath for a call back. No accountability or action on their part. Rethinking my provider.

1. Recently needed to renew my truck and travel trailer insurance. Johnson was almost half the cost from my previous provider. 2. Very little wait time. 3. Knowledgeable, courteous rep. Malcolm

Johnson insurance steals money fr ppl on govt disability. My health fell bad in late 2018 and I had house ins with them. I ended up in hosp for a yr and then in a care home where I still am. I was medically unable to contact Johnson and when they found out I was in a care home and not mine they cancelled my insurance. I have not resided in that home since late 2018 or early 2019 due to medical reasons. The house had regular furnace cleaning, taps were run regularly, lawn mowed etc . Family was helping me. They have zero compassion and steal ppls money. If they were going to cancel my ins and not honour my policy I feel that they should at the least refund me every penny since late 2018. Update: I reached out to them and nothing cannot it. NEVER GO TO THIS COMPANY

Good rates and claims are easy/quick. Had a house hail claim and everything was taken care of along with any other claims I had over the last 20+ years.

The most recent agent I spoke with was very helpful. She was able to answer all my queries and also advised me on other information I was not fully aware of. Greatly appreciated the time! thanks.

They take care of multiple insurance needs for me for the last 3 years. I feel really blessed to have them. Every year I used to shop for insurance and change. Now I'm confident that no one can meet their rates. I have 6 policies with them and will be opening a seventh soon. A number of companies have tried to buy me over. I challenge them to meet your rates and no one can come close. They have helped me throughout the pandemic with insurance relief, with dealing with my constant calls to park, and put a car back on the road as finances fluctuate. Staff are very nice polite and always so helpful. Thanks guys.

I have dealt with Johnson Insurance, and their predecessors, since the late 90’s. I have occasionally checked competitors quotes and always found Johnson to be fair in premium costs. I have always been treated politely by efficient and knowledgeable staff who were understandable and clear in their communication. Thank you.

We have always had great service with Johnson Insurance and they have helped us many times over the years with claims, changes to insurance, etc.

Ok I don’t write reviews, but this insurance company has ASTRONOMICAL prices. We are canceling our plan immediately. I was in a minor at fault accident in 2017 and my boyfriend and I pulled me off as primary insurance and put me as secondary because we thought our policy of $3000 at the time was too much. Fast forward to now and we have two vehicles and we’re shopping around for new insurance. This company fed us lies stating that I am “at risk of being denied insurance” due to not being a primary driver since my accident. And I got ONE speeding ticket in the last 5 years a ticket for going 10km over. Anyways they convinced us for full insurance on our one vehicle and liability on our second vehicle we owe just under $7000 per year. They were so convincing that I just agreed thinking that they must be telling the truth and I’m paying the consequences of my actions. Anyways, after our first monthly payment of $647 sunk in on top of over all inflation for life, utility bills, mortgage, daycare cost for our son, gas cost for us to get to work so that we can afford to pay this “company” we decided to look around again and do some fact checking. WELL….we have revived not just “quotes” but confirmed prices and policies from two insurance companies and yes, both companies not only got a verbal driving history, but confirmed our driving history by looking up our records. So they factored on my accident and ticket both of these insurance companies will insure both of us on both of our vehicles with the same liability amount as Johnson, for $4400/year. $2600 LESS!!!! They also stated that the “at risk of not being able to be insured” statement was 100% false and they couldn’t believe someone said that. Bottom line RUN AWAY PEOPLE. Day to day living costs enough already, Alberta insurance prices are crazy already, do not let these people add more burden to your finances. RUN AWAY! Enjoy the $1297 you guys have made off of us in just 2 months. Bravo to the money hustlers at Johnson!

I've been with Johnson Insurance for years and they always prove to be pleasant, courteous helpful and affordable!