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John Bear Hamilton

  1. Hamilton
  2. Hami̇lton Car Dealer

Reviews, get directions and information for John Bear Hamilton

John Bear Hamilton
Address: 1200 Upper James St, Hamilton, ON L9C 3B1, Canada
Phone: (905) 575-9400
State: Ontario
County: Hamilton
City: Hamilton
Zip Code: L9C 3B1


Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info
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Reviews
My husband and l would like to thank Carmen for his expertise and professionalism with the purchase of our new car. We couldn’t be happier with how seamless and easy the transaction was. It was a joy to work with “ The Car Man “ and we would highly recommend him. A special shoutout to Joe in getting us great value for our trade in as well as providing a little humour along the way !!!
**Service Department**nI recently attended John Bear to diagnose a battery charging system issue. My service advisor for the majority of my service appointments including my most recent, was Catharine Ribiero. I asked Catherine to check the warranty on any parts required during my service appointment. I was told that my car required an alternator and a battery and that neither were covered under warranty - I found it odd considering I had both replaced at John Bear in 2021 when my battery charging system failed. I instead spoke to the Customer Service Manager Lori Briscoe who was very helpful - she informed me that my alternator had a one-year warranty based on the part I had chosen previously fair enough, but my battery was covered under warranty and saved me $400 that Catharine was prepared to charge me for.nnI'm not sure if it's required that a Service Advisor be aware of previous servicing when assisting a client - but I had to remind Catherine of several previous services when addressing the current repair.nnPrevious reviews mention that this service department throws parts at problems instead of properly diagnosing the underlying issue and I could not agree more. I have paid nearly $5000 in three years at this establishment for battery charging system issues, and assume that the issue will return considering I have had to replace my battery 3 times in those three years and my alternator twice.nnI'm not one to leave negative reviews and didn't plan to even after my nightmare of an experience, but when I picked my car up I found that my steering wheel was covered in dried mud see the pictures attached. I found that completely unacceptable and I am absolutely disgusted with the service I have received from John Bear. I will not be returning to John Bear for any future service/maintenance requirements and encourage that anyone consider looking elsewhere if you're in the market for a new mechanic.
After experiencing exceptional service from Adam at the dealership, I felt compelled to share my thoughts. As someone who frequently travels to northern communities and logs about 80,000 kilometers per year on the road, reliable service is crucial to me.nnI encountered several issues with the radio in my new truck and was initially told I'd have to wait two weeks for an appointment. However, after discussing my concerns with Adam, he went above and beyond to assist me promptly.nnThanks to Adam's dedication and expertise, I now trust only this dealership for my automotive needs. He has truly become my go-to service representative. I sincerely hope the company recognizes Adam for his outstanding commitment to both his job and the satisfaction of his clients.
My daughter and I recently bought vehicles one used and one new with Carmen, 'The Car Man' Muraca. Thanks Carmen for another great experience. We really appreciate your direct and clear communication, honest advice and expertise! You made the whole exercise as easy and stress free as possible. Thanks to Joe as well for help on the Malibu purchase: much appreciated.
Tim Murphy at John Bear Cadillac helped my wife and I purchase a beautiful Cadillac XT4. Tim was patient and provided us with all of the answers that we needed as we contemplated the purchase of a vehicle. Very professional and helpful. Thanks for all of your assistance.
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John Bear Hamilton map

Directions to John Bear Hamilton with public transportation

Upper James South OF Linc 50 meters
27
Upper James South OF Linc 70 meters
27
GOLD
Upper James at Blossom 230 meters
27
Upper James at Chipman 320 meters
27
West 5th at Sonata 360 meters
35

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