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Reviews, get directions and information for JOANN Fabrics and Crafts

JOANN Fabrics and Crafts

About

Creativity starts with Jo-Ann! Jo-Ann has the largest selection of fabrics and the best choices in crafts all under one roof.

Story

Creativity starts with Jo-Ann! With the largest selection of fabrics and the best choices in crafts all under one roof, Jo-Ann leads the way in DIY self-expression. With all it has to offer, Jo-Ann is truly the place where America's sewers and crafters shop, discover and learn!

Address: 2880 S 6th St, Klamath Falls, OR 97603, USA
Phone: (541) 273-7388
State: Oregon
County: Klamath County
Zip Code: 97603



related searches: JOANN fabrics near me, Michaels, JOANN Fabric locations, Hobby Lobby, JOANN Fabrics coupon, JOANN's Hours, Fabric stores near me, How to buy fabric at Joann
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Reviews
Needed to exchange a gloss varnish for a poly varnish. Employee said she'd refund it to my card and I could go back, get what I needed and purchase it. She stated CLEARLY when I asked, that the money would go back onto my card instantly. So I agreed to do it that way. Go back up front and there is a different employee, no idea what happened to the woman who told me that information. I could not purchase what I needed. The money will not be returned to my card for THREE to FIVE business days. See, I thought that would be the case, because that is how long it takes most places, but the woman assured me it would be put back on my card immediately. I asked the other employee if they were trained to know that information, she told me that that was also the first time she had ever learned that.Teach your employees this type of thing so they aren't giving false information. She could have just exchanged it instead of refunding and it taking 3-5 days to get the money back on my card. I had to run to get cash because of this issue. Went to Michaels instead because of all this. Also, the second woman I spoke with about the issue had a terrible attitude. Like, she wasn't the one who said it so she could care less. :/ The day before when I bought the wrong item may have been avoided entirely if the woman I asked for help would have actually helped me find what I needed rather than just telling me "it should be back there, if not we're probably out." Might be a good idea to hire people who actually craft and know their stuff too.
8 years ago (18-08-2017)
Always friendly and helpful. For my needs I find the store to be well stocked.
8 years ago (18-10-2017)
Since they moved from the old location on Austin St. the service has gone down, but the prices have gone up. There is not much choice of where to buy fabric unless you want to drive out to Tater Patch in Merrill, or pick from the miniscule selection at Wal-Mart. On more than one occasion, my mom and I both wound up with our cuts of fabric being shorted. I sent feedback on Joann's website, and received a generic apology email.
8 years ago (30-11-2017)
Was going on for a rare sewing project - they had.everything dreamed up for it, and loads of other craft things as well.
8 years ago (17-08-2017)
Great place to find all your quilting needs
8 years ago (06-09-2017)
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