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Reviews, get directions and information for Jesse & Kelly's No Frills

Jesse & Kelly's No Frills
Address: 1135 Thompson Rd, Fort Erie, ON L2A 6A8, Canada
Phone: (866) 987-6453
State: Ontario
County: Niagara Regional Municipality
Zip Code: L2A 6A8



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Reviews
Smaller store, no full bakery or butcher, but there is a full pharmacy. Large frozen sections, could have a larger variety of President's Choice products. Meat sections are too large. Best grocery prices in town Optimum point system is one of the best rewarding grocery point systems. Friendly, efficient staff!
The price for some things came up higher than the price on shelf label, no time to drive back to the area to return. Otherwise okay selection of food, quite a few expired items in freezer sections. Some expiration dates from August! They need more international items, compared to other no frills it's lacking.
Self checkout is painful! The staff blaming head office for recalibrating their system is ludicrous.nYou can’t put your bag on the scale, you can’t bring more than 15 items - come on!!nWe’ve been yelled at for removing items using the button that’s there for when you need room.nHere’s a thought- if you don’t trust people- take out the self scanners, and put on more cashiers- ones that do more than stand behind customer service and gossip!nThere’s way too much competition to be this lax.nOne more thing, when I asked for the head office number, I was told that “no one, including the new manager knows it”. Further more he “tried Googling it and there were no results”. I jumped in my car, googled No Frills head office number and I must be magic but I got it first time!
The last three times I shopped here I had to wait in extremely long lines. They never seem to have more than two cashiers open. They also have multiple self check outs, but they don't take cash. I've wasted probably an hour waiting here the last month, always with two or three items.nThe staff is extremely friendly and the store is clean and well stocked. It's just difficult to buy and leave in an orderly fashion.
Bringing a loonie for the buggy is a pain, and the new check out system PC is so frustrating, bring back the old one. We need the attendant 3-4....times.nI always want to support Canadian companies but they are next door to Walmart.nYesterday I didn't have a loonie and didn't feel like dealing with their checkout system so I went to Walmart.nNo loonie for a cart, nicer store and check out was a breeze.nUnfortunately this no Frills and the Fortinos in my hometown of Burlington have lost my business.
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