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Reviews, get directions and information for Jersey Mike's Subs

Jersey Mike's Subs
"Jersey Mike's, a fast-casual sub sandwich franchise with more than 2,100 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike's serves authentic East Coast-style subs on fresh baked bread - the same recipe it started with over 60 years ago. The company's mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates."
Address: 550 Gallery Blvd , Scarborough 04074, ME, US
Phone: +1 207-303-0046
State: ME
City: Scarborough
Zip Code: 04074


Opening Hours

Monday: 10:00-21:00
Tuesday: 10:00-21:00
Wednesday: 10:00-21:00
Thursday: 10:00-21:00
Friday: 10:00-21:00
Saturday: 10:00-21:00
Sunday: 10:00-21:00


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Reviews
The best gluten free sandwich!! As a person with celiacs disease they went above and beyond to change gloves and clean the tables before making my sandwich. The gluten free bread was delicious and separated from the rest. They also will make any request when getting extra toppings.
Cut cold Italian was top notch, fresh, tasty. Bread was fresh and soft but not squishy. Location was dirty, ingredients all over the counter and debris on the floor. Cleanliness took away the 5 star. Food and customer service were excellent.
Customer service in this day and age is dead. The service is absolutely terrible. The staff never answers the phone so you are forced to place the order online. I placed it at 5pm and it said pick up time was 5:45. I arrived at 5:25 as it was two regular sandwiches, pretty simple. And watched the staff make at least 15 walk in sandwiches before I walked up at 5:46pm and asked the status of my order. Staff said it was almost done, I asked if was being made and they said they were starting it now. I asked for a refund and was told it could be made quickly. I guess this means the other sandwich had been sitting there ready for 30 minutes or so? I then watched two other orders go out the door before mine did. I'm all for young workers getting out there, but there needs to be some level of management available as six 16-17 year old teens cannot efficiently run a resturant. I will not be returning as this is beyond the first time an experience such as that has happened.
These subs are excellent. They use fresh ingredients, and quality cuts like Boars Head. But a good product can only take you so far. The staff is nice, but they’re all young kids. It’s disorganized, chaotic, and doesn’t have good communication. I.E. call at least an hour ahead for pickup orders. I had several bad experiences when my order was overlooked, done but I was not told, etc. if they could fine tune that, I’d give them 5 stars Update 9/21: I called in an order at 5pm, arrived at 5:45p plenty of time and was told they “threw away my ticket by mistake and thought they completed it”. If that was all it’s a mistake and I get it. But they kept making people’s sandwiches that were in line. And didn’t fix the problem. 15 minutes I had to remind them to put my order into the rotation. I really hate that they have a good product and my wife loves them , otherwise I would never go here 11/3 update: no answer when calling, but you can finally order online. That’s good. Pickup time said 12:33, got there and was told “we did this order already but someone must have taken it. We’ll make it now”. Bottom line.. go in the store to order, everything else is unreliable and people who order in person get their food 10x faster. Can’t wait until there’s another location or competitor!
The sandwiches were really good, but the store experience wasn’t too great. The manager was very nice and had a great personality, but some of the staff was very rude. Blank look, very monotone and asking me to repeat myself several times. It was packed but the line went really fast, even with people ordering hot sandwiches. It was 30 for three regular size sandwiches. I’ll go back but maybe right when it opens.
Blown away by the Scarborough location! We reached out about quite a large catering order and the manager assured me it wouldn't be a problem, and it wasn't! Super grateful for Dido and his team - our event was all the better because of the delicious subs! Thanks again!
20.00 steak and cheese. The bread was old and stale. As far as the steak bare minimum. I called the store multiple times nobody picked up the phone. I had to drive there to get a refund. D’ Angelo’s so much better they actually weigh the steak. I would like to know how much steak comes on a 20.00 sub. 1st time and definitely the last. Should’ve stuck with Amatos.
We have been going to the Scarborough location since they opened. Last nights order was the worst we have ever had. The sandwiches were so disappointing. They looked they were thrown together haphazardly. Two little pieces of onion, one piece of bacon and very little tomato. I believe this location has changed management. Not at all impressed.
The taste of the sandwiches is good. However they are at least 50% smaller than they used to be. So just like the rest of the industry, prices have sky rocketed and the quality has plummeted. Will not be returning here.
We’ve ordered 2 sandwiches. I asked no jalapeños in mine, and my husband asked for bacon in his. There were jalapeños in mine and no bacon in his. Next time we won’t leave a tip there.
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