Jansen Floral Effects

I order a Premium bouquet of 9 roses - The Teleflora "Thoughts of You Bouquet". They delivered a Standard bouquet with 3 roses. I called Teleflora to report the mistake and Teleflora sent Jansen the "recipe" for the bouquet of 9 roses, etc. (not 3) in a "Premium" bouquet. Jansen delivered 6 roses in a skimpy bouquet. I called Teleflora and Jansen told them 6 was correct. When I refused to accept that answer Jansen said they can't deliver again because they're busy but offered to pick up the roses and give me a 50% refund! So they have time to go pick up the 6 roses and give them to someone else but they won't deliver the 9 rose bouquet I paid for! Horrible service. Flat. Out. Horrible.
8 years ago (12-05-2017)

Purchased the flowers for my wedding at Jansen's and was pleasantly surprised! I worked with Shane, who is AMAZING! So patient with my lack of knowledge and willing to help me understand different choices. I ended up changing my order a few times and they never lost track of my order or exactly what I wanted. Thank you for making the details so easy!
9 years ago (06-11-2016)

Just order flowers for my Mom today for her birthday, not only was a short notice to get them there, they did and they are beautiful! Book marked this florist if you want the job done right!! Thank you
8 years ago (21-02-2017)

Always so beautifully decorated. Something for everyone.
9 years ago (07-12-2016)

My sister went to great lengths to order an "Over The Hill" flower cake for my 50th Birthday and paid extra for it to be delivered before noon as I had an event i had to go to . It was 45 minutes late, when it was handed to me the bottom of the box was soggy wet. I took it inside and opened it , it SMELLED awful of paint !. the flowers looked all beat up . I carefully tore the box from around it as the box was so soggy . there were quite a few flowers missing and petals falling off a lot of the daisies . the decorative material at the bottom had been spray painted black and the 'button accent flowers as well " . IT LOOKS AWFUL ! AND SMELLED SO BAD IT WENT OUTSIDE IMMEDIATELY ! . The Manager was belligerent to me on the phone ! totally passing blame , even going as far as blaming my sister for choosing an awful arrangement !
11 years ago (10-09-2014)