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Inuvik Capital Suites

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Inuvik Capital Suites

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Capital Suites Inuvik hotel combines the familiar touches of home with the full range of amenities and services that today’s business traveler seeks.

Address: 198 MacKenzie Rd, Inuvik, NT X0E 0T0, Canada
Phone: (867) 678-6300
State: Northwest Territories
County: Inuvik Region
Zip Code: X0E 0T0


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Reviews
The hotel has not been well maintained. The suite we were given had holes in the wall in multiple locations, the electrical plugs did not all work and some of them appeared damaged/unsafe. The TV satellite system is not properly set up, so C-SPAN was the only channel with both good audio and video, the other channels were either very fuzzy and hard to see or lacked sound or both. They claimed it was the weather, but the sky was clear with only a light wind. The kitchen had no can opener. The blind in the living room was missing pieces and so could not be fully closed. The blind in the bedroom was missing a string to move it up and down - you can see where the string was removed. There was no Kleenex in the room. The tap for the tub did not shut off properly without a lot of finagling.
The tv reception is horrible. Internet is good for 2005 not 2024. Very outdated for the times concerning entertainment. Think of this during long cold winter nights in a town that has questionable levels of entertainment. Hotel staff seem very incompetent when it comes to dealing with rude noisy drunk locals that seem to be partying in the hotel. I questioned the night clerk for the disturbance at 245 am and why she felt the need to be on speaker phone while on her phone after unsuccessfully dealing with the noisy party. No room service.
Thoroughly enjoyed my stay here. Very clean, comfortable, and the staff were wonderful. Particularly, Nuhamin. She was so friendly and helpful with suggestions I was seeking. First rate customer service. I also greatly appreciated the laundry services on the 3rd floor. Though of the two stays, one window had no shade to block the all-night sun and that was unpleasant.
Very friendly staff. Rooms are clean and during your stay they clean when requested which is fine by me.nInternet is my only real issue. They give you a log in with password that is only good for a couple of days at a time. You end up needing to pick one up frequently.
The walls are filthy. No housekeeping for a week!!? Even though i asked multiple times. The ovens are unclean and smelly. I stripped the bedding and full of yellow stains on pillows, the bed. And had to ask for the full set and put them on myself. The rugs are disgusting. The dishes are broken and full of stuck on grease. The garbage bins are dirty. The chairs and couch are full of stains. Tired of cleaning everything in the kitchen suite. So sad. So tired. The Mackenzie Hotel is a much more better place to go!
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