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Inuvik Capital Suites

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  2. Inuvik Region Lodging
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Inuvik Capital Suites

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Capital Suites Inuvik hotel combines the familiar touches of home with the full range of amenities and services that today’s business traveler seeks.

Address: 198 MacKenzie Rd, Inuvik, NT X0E 0T0, Canada
Phone: (867) 678-6300
State: Northwest Territories
County: Inuvik Region
Zip Code: X0E 0T0


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Reviews
Very friendly staff. Rooms are clean and during your stay they clean when requested which is fine by me.nInternet is my only real issue. They give you a log in with password that is only good for a couple of days at a time. You end up needing to pick one up frequently.
Thoroughly enjoyed my stay here. Very clean, comfortable, and the staff were wonderful. Particularly, Nuhamin. She was so friendly and helpful with suggestions I was seeking. First rate customer service. I also greatly appreciated the laundry services on the 3rd floor. Though of the two stays, one window had no shade to block the all-night sun and that was unpleasant.
Stayed for 2 nights. Walked in and found A/C unit didn't work, TV cable ripped out of the TV, the fan switch was half broken and required playing with to get the fan to work, the shower nozzle was half broken so taking a shower was awkward. The customer laundry on floor 3 was free to use which was a bonus, buuuuut, 1 washer was out of order, and one dryer wasn't producing heat so tumbled clothes but wouldn't dry them. The whole reason I chose this place was to do laundry for the second half of my road/camping trip.nnI suspect Management doesn't give 2 craps about their employee's. Also suspect the employee's are checked out and don't care due to the way this place is run. I asked about where the laundry is and all I got was 3rd floor. Find a sign on the laundry door saying detergent available from second floor vending machine. Search second floor for vending machine. Nothing. Head back to lobby, ask for soap, they sell soap at the front desk. Why have a miss leading sign? Why not say up front, Need some soap? Nope, wild goose chase.nnThere is literately a sign in the elevator asking guests to recycle their cans with the hotel so the employees can get a bonus. People are paying 200 a night to stay here, and you fix nothing. I'm sure you can afford to pay your employee's better.nnShould of booked the Mackenzie Hotel. Capital Suites say 3 star which is laughable. The 2 star Mackenzie which I went to their restaurant for breakfast one morning Is more 3 star and up-kept than Capital Suites.
The rooms here were great. They were clean and comfortable. Service at the front desk was a little slow but they were very kind and helpful with any questions we asked. We had no problems staying here - the rooms are on the warmer side but we just opened the window and it was fine. Would definitely stay here again based on our experience. Not the Hilton but clean comfortable rooms at an affordable price.
Room was clean and modern. Even had a toaster for making breakfast. Would have given 5 stars but the TV quality was worse than the days of using rabbit ears from the 80's
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