Intercare Community Health Network

Every single time, and I mean EVERY single time I request something to be done there is ALWAYS a mistake or some kind of delay. I am pretty sure there is no delays or mistakes when its time to bill me. I am so fed up with this place, I am switching to a different doctor. Heather that answers the phones and suppose to help you literally made me feel like I am upset for no reason and how dare I to be upset with them. When I asked for her information she said she doesn't have to give it to me. Anyways, thank God for Lory who was able to get things done. Finally someone who does their job. Thank you Lory!
9 years ago (25-08-2017)

They force you to come in for a med check and, now, FOUR days later, I'm still waiting for my md to send my meds to the pharmacy. He also got up after answering a personal phone call 5 minutes into my appt, said he had to go help his ADULT son and just left me sitting there. I've called at least 10 times trying to get help on resolving the problem but, no one will return my call. Not a nurse, a supervisor...no one. I've had it. Unless you're a migrant worker who speaks Spanish you can't get ANYWHERE in there. Heading into the weekend without my meds. Gee, thanks Doctor. You're the best...not.
9 years ago (08-09-2017)

If I could I would leave a minus one star. My mom called this office and it took them 5 days to call back. My mom was not home when the call came so she called them back. It has now been 3 days and they have not called her. She had lost her dentures and needs teeth! I would definitely NOT recommend this Intercare Community Health Network to anyone.....its really sad. Apparently they do not care about their potential clients.
9 years ago (16-05-2017)

If I could rate them zero, I would. Absolutely the worst Dr's office in Holland. Staff will sit and talk on their cell phones while the business phones ring off the hook. Doctors can't follow through with even the simplest tasks like referrals or contacting specialists as promised. Literally can't be bothered to do their jobs. Certainly not concerned with health. Barely a business.
9 years ago (19-04-2017)

I went I'm the rn was so unprofessional she had to ask me how much I weight after I was weighted, her phone kept going off, I went in for several reasons and he just told me to eat apples and miralax for the constipation and left. Never going back there again.
9 years ago (25-07-2017)