Hurley's Grill Stittsville

Went for lunch... Staff are very friendly and the service was fast. No issues there. However, the portions were very small for the price. I was actually going to ask the server when the other 1/2 was coming. Food was forgettable.
7 years ago (01-05-2018)

The worst customer experience I've ever had hands down. Had a reservation for a large group, good service and quality was poor. I had the montreal smoked briskett sandwich which took 1hr 45 min to arrive and my wife ordered the fajitas which took 2 hrs to arrive to the table, however the fajitas arrived with no tortillas, lettuce, cheese, tomatoes. Assumed the server was bringing thise out waited a further 20 minutes then hunted the server down. She informed us the remainder of the items would be right out. 20 minutes we received the cheese and lettuce and tomatoes but still no tortillas however server said they'd be right out. Another 10 min pass by, the steak, peppers and onions are at this point are stone cold, now we still haven't recieved our tortillas which to me are a vital part of the fajita experience nor have we received an apology for this piss poor service and the remainder of our group is now leaving. The server brings us take out containers for our fajitas which my wife now has no desire to consume and they removed the cost of the fajitas from the bill. Now up until this point I have not received an apology or been offered a managers assistance. I have now had to take my wife to the tim hortons next door so she can eat dinner. I understand large groups can be difficult to service. However if the restaurant is not equiped or experienced enough to service a group of our size tell me so on the phone and i will book elsewhere. Do not waste your time or money on this restaurant you will only meet with diasapointment.
7 years ago (12-05-2018)

Excellent fajita platter. Seriously! There's a Mexican joint right beside Hurley's, but I get my fajita fix at Hurley's. It's that good.
7 years ago (28-03-2018)

Tried this place tonight and was quite happy with the service and our meal. Standard fare but the caesar salad was great and my daughter loved her kids meal! Clean and comfortable atmosphere.
7 years ago (10-02-2018)

Deep fried ice cream is not even close to deep fried. The food was very salty. The service was so so. I will not be going back. Many better places around.
7 years ago (17-02-2018)